Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Stay-In · Stay-Out
Call +63 918 807 8427
Message +63 998 888 1818
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Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Stay-In · Stay-Out
Call +63 918 807 8427
Message +63 998 888 1818
“The standard is not perfection.
The standard is accountability. Documented. Visible. Lived.”
Worth Knowing
Since 2009, MaidProvider.ph has been here for you.
Seventeen years doing one thing. That’s why we’re so good at what we do.
Credentials
Trust has a history.
Backed by licensing, registration and professional membership.
Government
Licensed + Registered
M-24-04-034 · CS201312638
Data Privacy
Registered
National Privacy Commission
PIC-009-448-2026Membership
Placement Agency Member
International Nanny Association
Member No. 3985Our Standard
Human
Standard™
Fair wages. Mutual respect. Clear expectations.
Media
Appeared in. Seen on.
Independent editorial coverage and documented broadcasts.
Institutional references
In the Philippines and abroad.
MaidProvider.ph appears in government and academic sources.
Government-commissioned research · Japan
Ministry of Economy, Trade and Industry
A Teikoku Databank study commissioned by METI lists MaidProvider.ph among major Philippine household-service companies.
View the official report →Academic journal reference · Philippines
Ateneo de Manila University
A Kritika Kultura article cites MaidProvider.ph in a broader discussion of domestic labor, class and commodification.
View the journal article →Academic legal research · Thailand
Sukhothai Thammathirat Open University
A Master of Laws study cites MaidProvider.ph in its analysis of Philippine child domestic-worker law.
View the university study →Academic bibliography reference · Indonesia
Universitas Pelita Harapan
A work held in the university’s institutional repository lists MaidProvider.ph in its bibliography. Record 33840.
View repository entry →References and citations do not imply endorsement.
Our Client Community
Families across professions, life stages and circumstances.
One standard for every household.
Next
Find the right support for your household.
Explore our household staffing services, interview before you pay, and choose the placement protection that fits your household.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
What Makes Us Different
Clinical assessment.
Protection.
Accountability.
MMPI-based psychological assessment, pre-placement medical screening, and national verification. One documented standard before a household professional joins your home, with support after placement.
See our full screening processPsychological assessment, independently conducted
Candidates have been assessed at Manila Doctors Hospital since 2015, with MMPI-based assessment conducted by licensed clinical psychologists. It adds an independent clinical record before endorsement.
Why psychology mattersIdentity, audited nationwide
Identity and records are checked through PNP-NPCS across all 18 regions and NBI biometric verification before candidate introduction.
See screening standardsMedical screening, independently documented
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailFair pay, by design
Compensation should reflect the role, experience, responsibilities, and working arrangement. MaidProvider.ph publishes a current salary recommendation as a reference point, not a fixed amount for every placement.
See the current Salary RecommendationSix-Month Protection Standard
Free replacement during Days 1–30. From Days 31–180, replacement is available with a ₱5,000 rescreening cost. Up to three replacements within the contractual protection window.
See the Protection StandardA track record you can read
We publish the record—the strong periods and the difficult ones—so families can verify what we say. Trust should not only be requested. It should be available to read.
View our transparency reportThe clinical difference
What psychological screening adds.
References and interviews describe experience. A psychological assessment adds standardized clinical information about personality and psychological functioning that can support placement judgment.
Candidates have been assessed at Manila Doctors Hospital since 2015 through MMPI-based assessment conducted by licensed clinical psychologists. It does not predict every outcome or replace human judgment. It adds another documented screening layer alongside identity, background, and medical screening before placement.
Ready to begin?
Tell us about your household. We listen first, then help you meet a household professional screened to the same documented standard.
Human+ Care 24/7 (chat) · Talk to a human daily, 8 AM–8 PM.
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
How We Work
Six standards.
Zero shortcuts.
From MMPI-based psychological assessment to national background verification, every standard is designed to support family safety and household-professional dignity.
Every household professional endorsed by MaidProvider.ph proceeds through the same documented framework before placement, with role-specific requirements applied where appropriate.
Standard 01
Double-Lock · Lock 2MMPI-based psychological assessment
Candidates have been assessed at Manila Doctors Hospital since 2015. MMPI-based assessment is conducted by licensed clinical psychologists and adds an independent clinical record before endorsement.
Why psychology mattersStandard 02
Double-Lock · Lock 1National Dual-Audit
PNP-NPCS checks across 18 regions plus NBI biometric verification. Together with MMPI-based psychological assessment, this forms the Security Double-Lock.
See verification protocolStandard 03
Pre-placement medical screening
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailStandard 04
Practical training
Practical skills, first aid, professional etiquette, and emergency readiness—supported by a 68-page household training manual shared with confirmed clients.
See the training standardStandard 05
Plain-language Service Agreement
The role determines the applicable legal framework. Each agreement is structured for the position and explained in language a family can use.
See how hiring worksStandard 06
Human+ compensation guidance
Compensation should reflect the role, experience, responsibilities, and working arrangement. The current recommendation is a reference point, not a fixed amount for every placement.
See the current salary recommendationWhy the second lock matters
Background checks document records and identity. MMPI-based psychological assessment adds standardized clinical information that can support placement judgment.
Want to see the work?
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
The record, in full.
Positive reviews, criticism, low scores and what changed.
The record, in full.
Positive reviews, criticism, low scores and what changed.
The Record Behind the Agency
MaidProvider.ph Reviews
In a crowded household-staffing market, finding a match is easy to promise. An agency proves its value when the first match does not hold.
Google shows 4.6★ from 1,154 reviews; Yelp shows 2.2★. We publish both because the point is not a perfect score, but what sits behind the fee: screening, written terms and someone accountable when a placement fails.
Public record · 29 August 2026: Google 4.6★ · Trustpilot 4.3★ · Facebook 98% recommend · May Trabaho 100% recommend · Yelp 2.2★ · ComplaintsBoard 83%.
What the Numbers Say
The Numbers Include the Bad News
Two views of the same public record: 84% across six family- and worker-facing channels, and a separate 4.03★ star-only cross-check. Neither is a customer-satisfaction score.
Public Record Index
84%
Six public channels, each counted once: family- and worker-facing, including the lowest-rated.
Star-Only Cross-Check
4.03★
Four star-equivalent channels averaged separately. Volumes differ; methodology also shows the result without ComplaintsBoard’s three-review set.
No single number describes a staffing agency. We therefore publish the inputs. May Trabaho is our worker-facing Page; we also publish the result without it.
Google
92
Trustpilot
86
Yelp
44
Complaints
Board
Board
83
Facebook
98
May Trabaho
100
Six inputs · ÷ 6 = 84% · Without May Trabaho: 81% · Record refreshed 29 August 2026 · See the full calculation
3,057 recorded ratings and recommendations: 1,215 star reviews and 1,842 Facebook recommendations. All platform figures shown here were checked or refreshed 29 August 2026.
See the Calculation
Star-Only Cross-Check
Uses the four channels with a star-equivalent rating, converted to a common five-star scale and shown separately so recommendation-based channels are never presented as star reviews. Result: 4.03★.
Public Record Index
Converts each of six public channels to a percentage and gives each one-sixth of the weight. The index intentionally includes both family-facing and worker-facing channels, including May Trabaho, a MaidProvider.ph-operated worker/applicant Page. Result: 84%.
Published inputs — all platform figures checked or refreshed 29 August 2026
Google 4.6★ = 92% · Trustpilot 4.3★ = 86% · Yelp 2.2★ = 44% · ComplaintsBoard trustworthiness composite = 83% · Facebook 98% recommend = 98% · May Trabaho 100% recommend = 100%
Public Record Index = (92 + 86 + 44 + 83 + 98 + 100) ÷ 6 = 83.83%, rounded to 84%
Sensitivity check excluding May Trabaho = (92 + 86 + 44 + 83 + 98) ÷ 5 = 80.6%, rounded to 81%
Important: The 84% Public Record Index is calculated and published by MaidProvider.ph for transparency. It is not a customer-satisfaction score and is not issued or endorsed by Google, Trustpilot, Yelp, ComplaintsBoard, Meta, or any industry body. May Trabaho is included because household staffing is a two-sided service and household-professional experience forms part of the agency record; because the Page is operated by MaidProvider.ph, the 81% result without it is published above as a sensitivity check.
Star-only cross-check = (4.6 + 4.3 + 2.2 + 5.0) ÷ 4 = 4.025★, rounded to 4.03★ — Google, Trustpilot, Yelp, and the 5.0★ average of ComplaintsBoard's three posted reviews
Star sensitivity excluding ComplaintsBoard's three-review star set = (4.6 + 4.3 + 2.2) ÷ 3 = 3.70★
For ComplaintsBoard, the Public Record Index uses the platform's displayed 83% trustworthiness composite, while the 4.03★ star cross-check uses its 5.0★ average from three posted reviews. The 3.70★ sensitivity check shows the star result without that small review set. Each of the six Public Record Index channels receives one-sixth of the total weight. The index mixes different forms of public feedback by design and should be read alongside the raw platform figures, not as a substitute for them. Values reflect the figures displayed on each platform's stated check date; current figures are available through the platform links below.
Archived note · March 2026: Trustpilot identified reproduced review content and unofficial badges. Both were removed, and the matter was resolved on 1 April 2026. View Trustpilot →
What Recent Reviews Say
Replacement Is Real. Speed Varies.
Mixed reviews show the real service: who stays, how long recovery takes and whether the next candidate fits.
Trustpilot · 7 July 2026 · Verified
Four Days In. Then a Month to Recover.
A first placement ended after four days. The guarantee was honored, but replacement took about a month and several candidates still missed the brief.
Trustpilot · 3 June 2026 · Unprompted
The Skills Gap Was Real. So Was the After-Sales.
Several cooks overstated their skills. Marah stayed with the case, the client praised the response and said they would use the agency again.
2026 Review Pattern
The Open Question Is Speed.
One replacement took almost two months; another urgent case received options within 24 hours. The desk is active. Turnaround is not uniform.
Directional check: 18 May–July reviews — 10 positive, 5 mixed, 3 critical. Mostly Trustpilot; not representative of Google’s 1,154-review record.
August 2024 — our own record: Demand outran our systems. Messages went unanswered and some refunds took too long. The current after-sales standard should be read against that record.
What an Agency Is For
The Real Test Is What Happens Next
The harder work begins when the first match does not hold.
A first placement can fail. The value of an agency is clearest in what happens after it does.
If a placement fails, Client Care stays on the case. The selected plan sets the next search, protection period and replacement limit; replacement can take weeks. Terms are in writing before payment. Read the current service options →
Why use MaidProvider.ph if the reviews are mixed?
Because an agency cannot eliminate placement risk. It can define what happens next: screening, written terms and a named Client Care contact who stays on the case. Recent reviews also document delays and candidate-fit problems.
What happens if the first placement does not last?
Client Care opens the next search under the selected plan’s protection period and replacement limit. Terms are provided before payment.
Does MaidProvider.ph remove negative reviews?
MaidProvider.ph cannot directly edit or delete reviews on independent platforms; each platform controls its own moderation.
Is MaidProvider.ph licensed?
Yes. DOLE PEA License M-24-04-034. Verify independently at 1349 or (02) 8527-3000.
Read the Sources
The Reviews Are Open to Inspection
Open the platforms, sort the reviews and read the praise, complaints and management responses in context. Live scores can change.
4.6★
Largest public review record. Sort by Newest.
Open Google reviews →Trustpilot
4.3★
Recent written reviews, including invited feedback.
Open Trustpilot →MaidProvider.ph on Facebook
98%
Client-facing recommendations; not a star rating.
Open client page →May Trabaho by MaidProvider.ph — Facebook
100%
Worker and applicant recommendations on a Facebook Page operated by MaidProvider.ph.
Open worker page →Yelp
2.2★
Historical 2.2★ record, retained in the public record.
Open Yelp →ComplaintsBoard
83%
83% displayed trustworthiness · 11 complaints. Inspect the underlying cases.
Verify rating and ranking on ComplaintsBoard →Due Diligence
The Claims That Matter Are Checkable
Reviews are opinion. Licensing, operating history, screening and physical presence can be checked.
License
M-24-04-034
Call DOLE Directly
Verify DOLE PEA License M-24-04-034 at 1349 or (02) 8527-3000. SEC: CS201312638.
Operating Record
Since 2009
Search the Wayback Machine
Check the March 2010 founding-domain archive and MaidProvider.ph from August 2013.
Screening
Two Layers
Verify the Screening Standard
PNP-NPCS checks across 18 regions, NBI biometric verification and clinical psychological screening at Manila Doctors Hospital. Read the standard →
Presence & Continuity
Pasay
Verify Physical Presence
Pasay-based since 2009; Donada since 2012. 0998-888-1818 has been in use for more than a decade.
Know What You Are Paying For.
A first match can fail. The question is what happens next. Read the record, compare the terms, then speak with us. Role, area, stay-in or stay-out—that is enough to begin.
How to hire.
Three simple steps. That's it.
1
Inquire
One conversation. Tell us what matters—schedule, skills, personality.
24/7 Human+ Care
*Voice calls during hub hours
2
Interview
Meet candidates. Not resumes—real people you can talk to.
Phone, video, or face-to-face
3
Start
Your household professional begins work. NCR delivery standard; provincial logistics available.
Service window applies
MaidProvider.ph
Training Manual
The same professional manual our household professionals receive in training. Built on standards held since 2009. Comprehensive. Practical. Yours to keep.
Request the manual →PDF • 68 pages • Shared with confirmed clients
Talk with us.
We'll present candidates as soon as they match your needs. You interview. You decide.
24/7 Human+ Care • Phone, Viber & WhatsApp
*Voice calls during hub hours
