Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Call +63 918 807 8427
Message +63 998 888 1818
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Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Call +63 918 807 8427
Message +63 998 888 1818
“The standard is not perfection.
The standard is accountability. Documented. Visible. Lived.”
Worth Knowing
Since 2009, MaidProvider.ph has been here for you.
Seventeen years doing one thing. That’s why we’re so good at what we do.
Credentials
Trust has a history.
Serving households since 2009. Today, that history is backed by licensing, registration, and professional membership.
Government
Licensed + Registered
M-24-04-034 · CS201312638
Data Privacy
Registered
National Privacy Commission
PIC-009-448-2026Membership
Placement Agency Member
International Nanny Association
Member No. 3985Our Standard
Human
Standard™
Fair wages. Mutual respect. Clear expectations.
Media
Appeared in. Seen on.
Independent editorial coverage and documented broadcasts.
Institutional References
Cited in research across Asia.
Government-commissioned research from Japan and postgraduate legal research from Thailand include MaidProvider.ph.
Government-commissioned research · Japan
Ministry of Economy, Trade and Industry
A 2023 study of household support services prepared by Teikoku Databank lists MaidProvider.ph in its comparison of major Philippine household-service companies.
View the official report →Academic legal research · Thailand
Sukhothai Thammathirat Open University
A Master of Laws study on child domestic-worker protection cites a MaidProvider.ph article in its comparative analysis of Philippine law.
View the university study →References document coverage, appearances, and citations. They do not imply endorsement.
Our Client Community
Ambassadors, doctors, lawyers, OFW parents, new parents, and families navigating change.
We care for every home the same way.
Next
Find the right support for your household.
Explore our six household staffing roles, interview before you pay, and choose the placement protection that fits your household.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
What Makes Us Different
Clinical assessment.
Protection.
Accountability.
MMPI-based psychological assessment, pre-placement medical screening, and national verification. One documented standard before a household professional joins your home, with support after placement.
See our full screening processPsychological assessment, independently conducted
Candidates have been assessed at Manila Doctors Hospital since 2015, with MMPI-based assessment conducted by licensed clinical psychologists. It adds an independent clinical record before endorsement.
Why psychology mattersIdentity, audited nationwide
Identity and records are checked through PNP-NPCS across all 18 regions and NBI biometric verification before candidate introduction.
See screening standardsMedical screening, independently documented
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailFair pay, by design
Compensation should reflect the role, experience, responsibilities, and working arrangement. MaidProvider.ph publishes a current salary recommendation as a reference point, not a fixed amount for every placement.
See the current Salary RecommendationSix-Month Protection Standard
Free replacement during Days 1–30. From Days 31–180, replacement is available with a ₱5,000 rescreening cost. Up to three replacements within the contractual protection window.
See the Protection StandardA track record you can read
We publish the record—the strong periods and the difficult ones—so families can verify what we say. Trust should not only be requested. It should be available to read.
View our transparency reportThe clinical difference
What psychological screening adds.
References and interviews describe experience. A psychological assessment adds standardized clinical information about personality and psychological functioning that can support placement judgment.
Candidates have been assessed at Manila Doctors Hospital since 2015 through MMPI-based assessment conducted by licensed clinical psychologists. It does not predict every outcome or replace human judgment. It adds another documented screening layer alongside identity, background, and medical screening before placement.
Ready to begin?
Tell us about your household. We listen first, then help you meet a household professional screened to the same documented standard.
Human+ Care 24/7 (chat) · Talk to a human daily, 8 AM–8 PM.
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
How We Work
Six standards.
Zero shortcuts.
From MMPI-based psychological assessment to national background verification, every standard is designed to support family safety and household-professional dignity.
Every household professional endorsed by MaidProvider.ph proceeds through the same documented framework before placement, with role-specific requirements applied where appropriate.
Standard 01
Double-Lock · Lock 2MMPI-based psychological assessment
Candidates have been assessed at Manila Doctors Hospital since 2015. MMPI-based assessment is conducted by licensed clinical psychologists and adds an independent clinical record before endorsement.
Why psychology mattersStandard 02
Double-Lock · Lock 1National Dual-Audit
PNP-NPCS checks across 18 regions plus NBI biometric verification. Together with MMPI-based psychological assessment, this forms the Security Double-Lock.
See verification protocolStandard 03
Pre-placement medical screening
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailStandard 04
Practical training
Practical skills, first aid, professional etiquette, and emergency readiness—supported by a 68-page household training manual shared with confirmed clients.
See the training standardStandard 05
Plain-language Service Agreement
The role determines the applicable legal framework. Each agreement is structured for the position and explained in language a family can use.
See how hiring worksStandard 06
Human+ compensation guidance
Compensation should reflect the role, experience, responsibilities, and working arrangement. The current recommendation is a reference point, not a fixed amount for every placement.
See the current salary recommendationWhy the second lock matters
Background checks document records and identity. MMPI-based psychological assessment adds standardized clinical information that can support placement judgment.
Want to see the work?
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
The record, in full.
Positive reviews, criticism, low scores and what changed.
The record, in full.
Positive reviews, criticism, low scores and what changed.
Public Ratings and Accountability Record
MaidProvider.ph Reviews
No household staffing agency can promise every placement will work. It can promise accountability. We publish the full record—positive reviews, criticism, low scores and what changed.
As of August 2, 2026, MaidProvider.ph had 2,715 public ratings and recommendations across six channels, ranging from 4.6★ on Google to 2.2★ on Yelp. Ratings and counts can change, so live platform figures should always be checked at source.
Start Here
- Call DOLE to verify our license: 1349 or (02) 8527-3000—ask for M-24-04-034.
- Verify our operating history since 2009 through the Wayback Machine—our founding domain, archived since March 2010, and maidprovider.ph, with 126+ snapshots since August 2013.
- Review our Security Double-Lock Standard—PNP-NPCS across 18 regions, NBI biometric verification, and Manila Doctors Hospital psychological screening.
Cross-Platform Record
MaidProvider.ph Equal-Weight Cross-Platform Score
Six public channels, weighted equally. The 84% is a MaidProvider.ph-calculated transparency metric, not a platform rating. The full calculation and separate 4.03★ star-only cross-check are published below.
MaidProvider.ph Equal-Weight Cross-Platform Score
84%
Every channel counts—including the ones that rate us lowest. This company-calculated metric is shown separately from the underlying platform ratings, alongside a star-only cross-check of 4.03★.
Google
92
Trustpilot
86
Yelp
44
Complaints
Board
Board
83
Facebook
98
May Trabaho
100
Six inputs · ÷ 6 = 84% · See the full calculation
2,715 public ratings and recommendations: 1,113 star reviews and 1,602 Facebook opinions across two Pages · 1,051 Google reviews since 2015.
DOLE PEA License M-24-04-034
Operating Since 2009
Verification Data Last Checked: August 2, 2026
Archived transparency note · March 2026
Trustpilot identified reproduced review content and unofficial badges in March 2026. Both were removed and the matter was resolved on April 1, 2026. View Trustpilot →
See Our Calculation
Star-Only Cross-Check
Uses the four channels with a star-equivalent rating, converted to a common five-star scale and shown separately so recommendation-based channels are never presented as star reviews. Result: 4.03★.
Equal-Weight Cross-Platform Score
Converts each channel's displayed result to a percentage and gives each exactly one-sixth of the weight—including the lowest-rated channels rather than only favorable ones. Result: 84%.
Published inputs — as checked August 2, 2026
Google 4.6★ = 92% · Trustpilot 4.3★ = 86% · Yelp 2.2★ = 44% · ComplaintsBoard trustworthiness composite = 83% · Facebook 98% recommend = 98% · May Trabaho 100% recommend = 100%
Equal-weight cross-platform score = (92 + 86 + 44 + 83 + 98 + 100) ÷ 6 = 83.83%, rounded to 84%
Important: The 84% figure is calculated and published by MaidProvider.ph for transparency. It is not a score issued or endorsed by Google, Trustpilot, Yelp, ComplaintsBoard, Meta, or any industry body.
Star-only cross-check = (4.6 + 4.3 + 2.2 + 5.0) ÷ 4 = 4.025★, rounded to 4.03★ — Google, Trustpilot, Yelp, and the 5.0★ average of ComplaintsBoard's three posted reviews
For ComplaintsBoard, the calculation uses the platform's displayed 83% trustworthiness composite. Each of the six channels receives one-sixth of the total weight. Values reflect the figures displayed on the date checked; current figures are available through the platform links below.
This explains how the score is calculated. Why we publish it at all — every channel, every year, including the low ones — is set out in The Transparency Audit →
Verify Us Independently
How to Verify the Record
Ratings are one part of the record. Licenses, operating history, physical addresses, and public contact details can be checked independently. Here are six ways to verify us beyond any single review platform.
License
M-24-04-034
Call DOLE Directly
Verify DOLE PEA License M-24-04-034 through 1349 or (02) 8527-3000. Corporate registration: SEC CS201312638.
Operating Record
Since 2009
Search the Wayback Machine
Check the founding domain archive from March 2010 and maidprovider.ph from August 2013.
Screening
2 Locks
Security Double-Lock™
PNP-NPCS checks across 18 regions, NBI biometric verification and clinical psychological screening at Manila Doctors Hospital. Read the standard →
Physical Presence
Pasay
Visit Us in Pasay
Pasay-based since 2009: Somerset was the original site, followed by the Donada location from 2012. Visitors can verify the current operating location in person.
Public Record
6 Channels
Read the Live Platforms
Google, Trustpilot, Facebook, May Trabaho, Yelp and ComplaintsBoard are linked directly, including the low-rated channels. Open the platform links →
Continuity
10+ Years
Message Our Long-Standing Number
0998-888-1818 has been in use for more than a decade and is now used for Viber, WhatsApp and text.
Know What to Look For
Four Questions to Ask Any Agency
Four questions apply to any household staffing agency—including us. Our answers link to the underlying record across this page.
Screening
Worth asking
What does screening actually include? Ask which checks are run, in which regions a candidate's history is verified, and whether any clinical assessment is part of the process.
Our answer
The Security Double-Lock™: the National Dual-Audit™ (PNP-NPCS checks across all 18 regions plus NBI biometric verification) and clinical psychological screening at Manila Doctors Hospital.
Why it matters
Screening should establish identity, documented history, and suitability for work inside a private household. An agency should be able to explain its screening standard clearly and show how it is applied.
Review Practices
Worth asking
How are review invitations sent? Ask how invitations are distributed and whether the process follows the platform's guidance on non-selective invitations.
Our answer
Where review invitations are used, our policy is non-selective distribution. The published cross-platform metric also counts every channel equally. See the calculation.
Why it matters
Non-selective invitations are intended to avoid selecting only satisfied reviewers and to produce a broader record of outcomes.
Complaints
Worth asking
What happens after a complaint? Ask where complaints are answered, how quickly, and whether outcomes are documented anywhere the public can read.
Our answer
An initial response within 48 hours, answered on the platform where the complaint was posted, with material cases documented in our transparency reports—including our own mistakes, like the Trustpilot notice at the top of this page.
Why it matters
Mistakes happen. A documented response record shows how they were handled.
Verification
Worth asking
Which claims can be checked independently? Ask for the license number, the regulator's hotline, and a physical address you can visit.
Our answer
DOLE PEA License M-24-04-034 verifiable by phone at 1349, SEC CS201312638, a walk-in office in Pasay, and six independent checks published in the verification section above.
Why it matters
Each claim is paired with a direct source or a clear verification path.
These are the questions we use to assess and publish our own record.
Accountability
How We Respond to Criticism
Negative reviews are part of the operating record. They can identify recurring problems, gaps in communication and areas where a documented correction may be required.
Where platform tools permit, we respond to substantive criticism where it was posted. Material complaints and resulting process changes are also documented in our public transparency reports.
Worker protection over five stars. Transparency over perfection. Always.
Our published standard is to issue an initial response within 48 hours and document the final outcome once the relevant facts and records have been reviewed.
Is MaidProvider.ph a legitimate and licensed agency?
MaidProvider.ph is a DOLE-licensed Private Employment Agency operating under PEA License M-24-04-034, with corporate registration SEC CS201312638, a walk-in office in Pasay City, and an operating record dating to 2009. The license can be verified directly with DOLE at 1349 or (02) 8527-3000.
What ratings were recorded in the August 2, 2026 snapshot?
In the August 2, 2026 snapshot, Google displayed 4.6★ from 1,051 reviews and Trustpilot displayed 4.3★ from 49 reviews, within a total of 2,715 public ratings and recommendations across six channels. Live figures should be confirmed on each platform.
How is MaidProvider.ph's 84% cross-platform score calculated?
Each of six public channels—Google, Trustpilot, Yelp, ComplaintsBoard, the MaidProvider.ph Facebook Page, and the May Trabaho by MaidProvider.ph Facebook Page—is converted to a percentage and given equal weight. The six inputs are added and divided by six, producing the Equal-Weight Cross-Platform Score of 84%. The full calculation is published in the methodology section of this page.
Does MaidProvider.ph remove negative reviews?
MaidProvider.ph cannot directly edit or delete reviews posted on independent platforms. MaidProvider.ph may report content that appears to violate a platform's published policies, but the platform—not MaidProvider.ph—decides whether the content remains or is removed.
Read Them Yourself
Six Public Channels
For each platform’s current displayed figure, the live platform is the best reference. We link outward so readers can inspect the underlying public record directly.
4.6★
Public reviews from families and household professionals on our Google Business Profile. Google controls the publication and display of reviews.
Open Google reviews →Trustpilot
4.3★
Independent public reviews, including invited reviews processed through Trustpilot. Trustpilot controls verification, moderation, and publication.
Open Trustpilot →MaidProvider.ph on Facebook
98%
Facebook displays 98% recommend, based on the opinions of 820 people on the MaidProvider.ph public page.
Open client page →May Trabaho by MaidProvider.ph — Facebook
100%
This separate Facebook Page displays 100% recommend, based on the opinions of 782 people.
Open worker page →Yelp
2.2★
Our historical Yelp record—low ratings and management responses alike—is counted in the cross-platform score.
Open Yelp →ComplaintsBoard
83%
As checked August 10, 2026, ComplaintsBoard displayed MaidProvider.ph at 83% trustworthiness and 5.0 reputation, with all 11 complaints marked resolved and the company ranked #6 of 36 in its Cleaning Services category. Resolution status may be applied automatically after user inactivity; the live profile should be checked for the current display.
Verify rating and ranking on ComplaintsBoard →Read the Record. Ask Questions.
Questions about a review or our public record? A person is available every day, 8:00 AM–8:00 PM.
How to hire.
Three simple steps. That's it.
1
Inquire
One conversation. Tell us what matters—schedule, skills, personality.
24/7 Human+ Care
*Voice calls during hub hours
2
Interview
Meet candidates. Not resumes—real people you can talk to.
Phone, video, or face-to-face
3
Start
Your household professional begins work. NCR delivery standard; provincial logistics available.
Service window applies
MaidProvider.ph
Training Manual
The same professional manual our household professionals receive in training. Built on standards held since 2009. Comprehensive. Practical. Yours to keep.
Request the manual →PDF • 68 pages • Shared with confirmed clients
Talk with us.
We'll present candidates as soon as they match your needs. You interview. You decide.
24/7 Human+ Care • Phone, Viber & WhatsApp
*Voice calls during hub hours
