Company Standard
The Human+ Standard
Fair wages. Mutual respect. Clear expectations.
Read the standard →
Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Call +63 918 807 8427
Message +63 998 888 1818
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Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Call +63 918 807 8427
Message +63 998 888 1818
“The standard is not perfection.
The standard is accountability. Documented. Visible. Lived.”
Worth Knowing
Steady through change. Built for your home.
Since 2009 — through four Philippine presidencies — MaidProvider.ph has been here for families across the country. As times and household needs change, your home deserves support that is dependable, accountable, and there when it matters.
Standards and Credentials
What guides our work. What stands behind it.
Licensed and Verifiable
Verify it independently.
Our DOLE license and SEC registration numbers are public. Confirm them directly with the issuing agencies.
Verify our credentials →Live Public Ratings
Google and Trustpilot ratings, shown live.
Ratings are displayed as published by each platform.
Media Appearances
Appeared in. Seen on.
Independent editorial coverage and documented broadcast appearances.
Institutional References
Referenced in research across Asia.
Government-commissioned research from Japan and postgraduate legal research from Thailand reference MaidProvider.ph.
Government-commissioned research · Japan
Ministry of Economy, Trade and Industry
A 2023 study of household support services prepared by Teikoku Databank lists MaidProvider.ph in its comparison of major Philippine household-service companies.
View the official report →Academic legal research · Thailand
Sukhothai Thammathirat Open University
A Master of Laws study on child domestic-worker protection cites a MaidProvider.ph article in its comparative analysis of Philippine law.
View the university study →References document coverage, appearances, and citations. They do not imply endorsement.
Next
Find the right support for your household.
Explore our six household staffing roles, interview before you pay, and choose the placement protection that fits your household.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
What Makes Us Different
Clinical assessment.
Protection.
Accountability.
Independent clinical assessment, medical clearance, and national verification. One documented standard—before she joins your home, and support after she does.
See our full screening processEmotional readiness, independently assessed
Clinical psychological assessment at Manila Doctors Hospital, our partner since 2015. It adds an independent clinical record before endorsement.
Why psychology mattersIdentity, audited nationwide
Identity and records are checked through PNP-NPCS verification across all 18 regions and NBI biometric clearance—before her first day.
See screening standardsMedical clearance, independently documented
Pre-employment medical clearance through Hi-Precision Diagnostics, independently documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailFair pay, by design
MaidProvider.ph recommends starting compensation of ₱12,000 or more, depending on duties, experience, and household requirements. Fair pay supports dignity, stability, and stronger long-term matches.
The Human+ StandardSix-Month Protection Standard
Free replacement during Days 1–30. From Days 31–180, replacement is available with a ₱5,000 rescreening cost. Up to three replacements within the contractual protection window.
See the Protection StandardA track record you can read
We publish the record—the strong periods and the difficult ones—so families can verify what we say. Trust should not only be requested. It should be available to read.
View our transparency reportThe clinical difference
What psychological screening adds.
References and interviews describe experience. A clinical assessment examines something different: how a candidate responds to stress, relates to others, and manages the demands of working inside a private home.
MaidProvider.ph has conducted this screening at Manila Doctors Hospital since 2015. It does not predict every outcome or replace human judgment. It adds an independent clinical record to the identity, background, and medical checks completed before placement.
Ready to begin?
Tell us about your household. We listen first, then help you meet a household professional screened to the same documented standard.
Human+ Care 24/7 (chat) · Talk to a human daily, 8 AM–8 PM.
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
How We Work
Six standards.
Zero shortcuts.
From clinical psychological assessment to national background verification, every standard is designed for your family’s safety and her professional dignity.
Every household professional endorsed by MaidProvider.ph completes the same six standards before reaching your home. The standard does not change with geography or role.
Standard 01
Double-Lock · Lock 2Clinical psychological assessment
Conducted at Manila Doctors Hospital, our partner since 2015. An independent clinical record of emotional stability, stress capacity, and interpersonal readiness before endorsement.
Why psychology mattersStandard 02
Double-Lock · Lock 1National Dual-Audit
PNP-NPCS verification across all 18 regions plus NBI biometric clearance. Together with clinical psychological assessment, this forms the Security Double-Lock.
See verification protocolStandard 03
Independent medical clearance
Pre-employment medical clearance through Hi-Precision Diagnostics, independently documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailStandard 04
Practical training
Practical skills, first aid, professional etiquette, and emergency readiness—supported by a 68-page household training manual shared with confirmed clients.
See the training standardStandard 05
Plain-language Service Agreement
The duties decide the law. Each role is structured under the Philippine legal framework that governs it—and explained in language a family can use.
See how hiring worksStandard 06
Human+ fair-pay advocacy
MaidProvider.ph recommends starting compensation of ₱12,000 or more, depending on duties, experience, and household requirements. Fair pay supports dignity, stability, and stronger long-term matches.
The Human+ StandardWhy the second lock matters
Background checks document past records. Clinical screening adds an independent assessment of emotional stability, stress capacity, and interpersonal readiness.
Want to see the work?
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
We show our work.
Every review. Every year. Even the ones we'd rather forget.
We show our work.
Every review. Every year. Even the ones we'd rather forget.
MaidProvider.ph Reviews
We show our work.
Every review. Every year. Even the ones we’d rather forget.
Rated 4.6★ on Google and 4.4★ on Trustpilot — 2,582 public ratings and recommendations across six channels, including a 2.2★ Yelp rating, published, counted, and linked to the source. Data as of July 18, 2026.
Start Here
- Call DOLE to verify our license: 1349 or (02) 8527-3000—ask for M-24-04-034.
- Verify our 17-year history through the Wayback Machine—our founding domain, archived since March 2010, and maidprovider.ph, with 126+ snapshots since August 2013.
- Review our Security Double-Lock Standard—PNP-NPCS across 18 regions, NBI biometric verification, and Manila Doctors Hospital psychological screening.
- Ready to speak with a person? Call 0918-807-8427.
The Full Record
Our Cross-Platform Score
Six public channels, converted to a common percentage and counted equally. The star-only cross-check and the full calculation are published for auditability.
Equal-Weight Cross-Platform Score
84%
Every channel counts—including the ones that rate us lowest. A separate star-only cross-check of 4.05★ is published alongside it.
Google
92
Trustpilot
88
Yelp
44
Complaints
Board
Board
83
Facebook
98
May Trabaho
100
Six inputs · ÷ 6 = 84% · See the full calculation
2,582 public ratings and recommendations: 1,080 star reviews and 1,502 recommendations across six channels · 1,016 Google reviews since 2015.
Calculated from publicly verifiable platform data.
DOLE PEA License M-24-04-034
Setting the Standard Since 2009
Verification Data Last Checked: July 18, 2026
See Our Calculation
Star-Only Cross-Check
Uses the four channels with a star-equivalent rating, converted to a common five-star scale and shown separately so recommendation-based channels are never presented as star reviews. Result: 4.05★.
Equal-Weight Cross-Platform Score
Converts each channel's displayed result to a percentage and gives each exactly one-sixth of the weight—including the lowest-rated channels rather than only favorable ones. Result: 84%.
Published inputs — as checked July 18, 2026
Google 4.6★ = 92% · Trustpilot 4.4★ = 88% · Yelp 2.2★ = 44% · ComplaintsBoard trustworthiness composite = 83% · Facebook 98% recommend = 98% · May Trabaho 100% recommend = 100%
Equal-weight cross-platform score = (92 + 88 + 44 + 83 + 98 + 100) ÷ 6 = 84%
Star-only cross-check = (4.6 + 4.4 + 2.2 + 5.0) ÷ 4 = 4.05★ — Google, Trustpilot, Yelp, and the 5.0★ average of ComplaintsBoard's three posted reviews
For ComplaintsBoard, the calculation uses the platform's displayed 83% trustworthiness composite. Each of the six channels receives one-sixth of the total weight. Values reflect the figures displayed on the date checked; current figures are available through the platform links below.
This explains how the score is calculated. Why we publish it at all — every channel, every year, including the low ones — is set out in our Transparency Manifesto →
Verify Us Independently
Verify the Record.
Ratings are one part of the record. Licenses, operating history, physical addresses, and public contact details can be checked independently. Here are six ways to verify us beyond any single review platform.
License
M-24-04-034
Call DOLE Directly
Verify MaidProvider.ph with the Philippine Department of Labor and Employment: hotline 1349 or (02) 8527-3000—ask for DOLE PEA License M-24-04-034. Our corporate registration is SEC CS201312638. Takes about five minutes.
Operating Record
Since 2009
Search the Wayback Machine
Seventeen years across two domain eras: our founding domain, archived since March 2010, and maidprovider.ph, with 126+ snapshots since August 2013. The Wayback Machine records both domain eras, beginning in March 2010.
Screening
2 Locks
Security Double-Lock™
The National Dual-Audit™ combines PNP-NPCS checks across all 18 regions with NBI biometric verification. Clinical psychological screening is conducted at Manila Doctors Hospital. Read the full standard →
Physical Presence
2 Buildings
Visit Us in Pasay
Two addresses, one Pasay neighborhood—Somerset from 2009, then Roof Deck & 3A, 1710 Donada St. since 2012. Walk in, meet the team, and see the operation behind the reviews. No appointment needed during office hours.
Public Record
6 Channels
Read the Live Platforms
Every score on this page links outward to the platform that published it—Google, Trustpilot, Facebook, May Trabaho, Yelp, and ComplaintsBoard—so you read the same record we do, including the low ratings. Open the platform links →
Continuity
10+ Years
Call the Same Numbers
Our primary line 0918-807-8427 and landline (02) 8405-0000 have not changed in over a decade. A number held that long is continuity you can verify with a single call. Read The Infrastructure of Trust →
Know What to Look For
Six Questions to Ask Any Agency
Choosing household staffing is easier with the right questions. These six apply to any agency—including us—so we answer them first. Our answers link to their sources across this page.
Screening
Worth asking
What does screening actually include? Ask which checks are run, in which regions a candidate's history is verified, and whether any clinical assessment is part of the process.
Our answer
The Security Double-Lock™: the National Dual-Audit™ (PNP-NPCS checks across all 18 regions plus NBI biometric verification) and clinical psychological screening at Manila Doctors Hospital.
Why it matters
Screening should establish identity, documented history, and suitability for work inside a private household. Employers should be held to published standards in return.
Review Solicitation
Worth asking
How are review invitations sent? Ask how invitations are distributed and whether the process follows the platform's guidance on non-selective invitations.
Our answer
Non-selective invitations, and a published cross-platform score that counts every channel equally. See the calculation.
Why it matters
Non-selective invitations produce a broader record of client outcomes.
Rating Presentation
Worth asking
Where do the ratings live? Ask for direct links to each platform included in the published rating record.
Our answer
Six rated public channels, each linked directly to the live platform, with an equal-weight score and a published methodology anyone can re-run. Open the platform links.
Why it matters
Direct platform links let readers examine the original public record.
History
Worth asking
How far back does the record go? Ask for the founding year, then check it yourself against the web archive and the earliest entries on the review platforms.
Our answer
Seventeen years under one identity: two archived domain eras dating to March 2010, and one Pasay neighborhood since 2009.
Why it matters
The archived record documents continuity across both domain eras.
Complaints
Worth asking
What happens after a complaint? Ask where complaints are answered, how quickly, and whether outcomes are documented anywhere the public can read.
Our answer
An initial response within 48 hours, answered on the platform where the complaint was posted, with material cases documented in our transparency reports—including our own mistakes, like the Trustpilot notice at the top of this page.
Why it matters
Mistakes happen. A documented response record shows how they were handled.
Verification
Worth asking
Can every claim be checked? Ask for the license number, the regulator's hotline, and a physical address you can visit.
Our answer
DOLE PEA License M-24-04-034 verifiable by phone at 1349, SEC CS201312638, a walk-in office in Pasay, and six independent checks published in the verification section above.
Why it matters
Each claim is paired with a direct source or a clear verification path.
These are the questions we use to assess and publish our own record.
Accountability
How We Answer Criticism
Negative reviews are operational records. Each one requires a response, a decision, and—when necessary—a documented correction.
We answer substantive criticism on the platform where it was posted. Material complaints, resolutions, replacements, refunds, and systemic improvements are also documented through our public transparency reports.
Worker protection over five stars. Transparency over perfection. Always.
Our standard is that no case goes unanswered. We issue an initial response within 48 hours and document final outcomes after the relevant facts and records are reviewed.
Is MaidProvider.ph a legitimate and licensed agency?
MaidProvider.ph is a DOLE-licensed Private Employment Agency operating under PEA License M-24-04-034, with corporate registration SEC CS201312638, a walk-in office in Pasay City, and an operating record dating to 2009. The license can be verified directly with DOLE at 1349 or (02) 8527-3000.
What are MaidProvider.ph's current public ratings?
As of July 18, 2026, MaidProvider.ph is rated 4.6★ on Google (1,016 reviews) and 4.4★ on Trustpilot (51 reviews), with 2,582 public ratings and recommendations across six rated channels. Live figures should be confirmed on each platform.
How is MaidProvider.ph's 84% cross-platform score calculated?
Each of six public channels—Google, Trustpilot, Yelp, ComplaintsBoard, Facebook, and May Trabaho—is converted to a percentage and given equal weight. The six inputs are added and divided by six, producing the Equal-Weight Cross-Platform Score of 84%. The full calculation is published in the methodology section of this page.
Why do MaidProvider.ph ratings vary across platforms?
Household staffing is deeply personal, and outcomes can vary based on compatibility, expectations, communication, and changing household circumstances. MaidProvider.ph publishes the complete public review record—including criticism—and maintains standards designed to protect both families and household professionals.
Does MaidProvider.ph remove negative reviews?
MaidProvider.ph cannot directly edit or delete reviews posted on independent platforms. We may report content that appears to violate a platform's published policies, but the platform—not MaidProvider.ph—decides whether the content remains or is removed.
How quickly does MaidProvider.ph respond to a complaint?
Our published standard is an initial response within 48 hours. The time needed for a final outcome depends on the facts, the parties involved, and whether documentation or a replacement process is required.
Read Them Yourself
Six Rated Public Channels
The live platform is always the source of truth. We link outward so readers can see the same public record we see.
4.6★
Public reviews from families and household professionals on our Google Business Profile. Google controls the publication and display of reviews on the profile.
Open Google reviews →Trustpilot
4.4★
Independent public reviews, including invited reviews processed through Trustpilot. Trustpilot controls verification, moderation, and publication.
Open Trustpilot →MaidProvider.ph on Facebook
98%
Family and client recommendations on the company's public Facebook page.
Open client page →May Trabaho by MaidProvider.ph
100%
Public recommendations from household professionals covering recruitment, screening, deployment, and post-placement support.
Open worker page →Yelp
2.2★
Our historical Yelp record—including low ratings and management responses—is included in the cross-platform methodology.
Open Yelp →ComplaintsBoard
83%
The platform displays an 83% trustworthiness composite, 11 public complaints, and three reviews. Our responses remain visible on the profile. ComplaintsBoard currently labels all 11 complaints resolved; the platform may apply that status automatically after a period of user inactivity.
Open ComplaintsBoard →The Record Is Open
Question a public review, request a transparency report, or walk through how our protection standards work. A person answers every day, 8:00 AM to 8:00 PM.
How to hire.
Three simple steps. That's it.
1
Inquire
One conversation. Tell us what matters—schedule, skills, personality.
24/7 Human+ Care
*Voice calls during hub hours
2
Interview
Meet candidates. Not resumes—real people you can talk to.
Phone, video, or face-to-face
3
Start
Your household professional begins work. NCR delivery standard; provincial logistics available.
Service window applies
MaidProvider.ph
Training Manual
The same professional manual our household professionals receive in training. Built on standards held since 2009. Comprehensive. Practical. Yours to keep.
Request the manual →PDF • 68 pages • Shared with confirmed clients
Talk with us.
We'll present candidates as soon as they match your needs. You interview. You decide.
24/7 Human+ Care • Phone, Viber & WhatsApp
*Voice calls during hub hours
