Household staffing. Done right. Security Double-Lock®
Screened before placement. Supported after.
Setting the standard since 2009.
Call +63 918 807 8427
Message +63 998 888 1818
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Household staffing. Done right. Security Double-Lock®
Screened before placement. Supported after.
Setting the standard since 2009.
Call +63 918 807 8427
Message +63 998 888 1818
“The standard is not perfection.
The standard is accountability. Documented. Visible. Lived.”
Worth Knowing
Since 2009, MaidProvider.ph has been here for you.
Seventeen years doing one thing. That’s why we’re so good at what we do.
Credentials
Trust has a history.
Backed by licensing, registration and professional membership.
Government
Licensed + Registered
M-24-04-034 · CS201312638
Data Privacy
Registered
National Privacy Commission
PIC-009-448-2026Membership
Placement Agency Member
International Nanny Association
Member No. 3985Our Screening Standard
Security Double-Lock
MaidProvider.ph’s proprietary screening standard.
Registered trademark.
Our Human Standard
Human
Standard™
Fair wages. Mutual respect. Clear expectations.
Media
Appeared in. Seen on.
Independent editorial coverage and documented broadcasts.
Institutional references
In the Philippines and abroad.
MaidProvider.ph appears in government and academic sources.
Government-commissioned research · Japan
Ministry of Economy, Trade and Industry
A Teikoku Databank study commissioned by METI lists MaidProvider.ph among major Philippine household-service companies.
View the official report →Academic journal reference · Philippines
Ateneo de Manila University
A Kritika Kultura article names MaidProvider.ph on page 374 in a critical discussion of domestic labor, class and commodification.
Read the journal PDF →Academic legal research · Thailand
Sukhothai Thammathirat Open University
A Master of Laws study cites MaidProvider.ph in its analysis of Philippine child domestic-worker law.
View the university study →Academic bibliography reference · Indonesia
Universitas Pelita Harapan
The available bibliography lists MaidProvider.ph as a web source. Repository record 33840.
View repository entry →References and citations do not imply endorsement.
Our Client Community
Families across professions, life stages and circumstances.
One standard for every household.
Next
Find the right support for your household.
Explore our household staffing services, interview before you pay, and choose the placement protection that fits your household.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
What Makes Us Different
Clinical assessment.
Protection.
Accountability.
MMPI-based psychological assessment, pre-placement medical screening, and national verification. One documented standard before a household professional joins your home, with support after placement.
See our full screening processPsychological assessment, independently conducted
Candidates have been assessed at Manila Doctors Hospital since 2015, with MMPI-based assessment conducted by licensed clinical psychologists. It adds an independent clinical record before endorsement.
Why psychology mattersIdentity, audited nationwide
Identity and records are checked through PNP-NPCS across all 18 regions and NBI biometric verification before candidate introduction.
See screening standardsMedical screening, independently documented
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailFair pay, by design
Compensation should reflect the role, experience, responsibilities, and working arrangement. MaidProvider.ph publishes a current salary recommendation as a reference point, not a fixed amount for every placement.
See the current Salary RecommendationSix-Month Protection Standard
Free replacement during Days 1–30. From Days 31–180, replacement is available with a ₱5,000 rescreening cost. Up to three replacements within the contractual protection window.
See the Protection StandardA track record you can read
We publish the record—the strong periods and the difficult ones—so families can verify what we say. Trust should not only be requested. It should be available to read.
View our transparency reportThe clinical difference
What psychological screening adds.
References and interviews describe experience. A psychological assessment adds standardized clinical information about personality and psychological functioning that can support placement judgment.
Candidates have been assessed at Manila Doctors Hospital since 2015 through MMPI-based assessment conducted by licensed clinical psychologists. It does not predict every outcome or replace human judgment. It adds another documented screening layer alongside identity, background, and medical screening before placement.
Ready to begin?
Tell us about your household. We listen first, then help you meet a household professional screened to the same documented standard.
Human+ Care 24/7 (chat) · Talk to a human daily, 8 AM–8 PM.
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
How We Work
Six standards.
Zero shortcuts.
From MMPI-based psychological assessment to national background verification, every standard is designed to support family safety and household-professional dignity.
Every household professional endorsed by MaidProvider.ph proceeds through the same documented framework before placement, with role-specific requirements applied where appropriate.
Standard 01
Double-Lock · Lock 2MMPI-based psychological assessment
Candidates have been assessed at Manila Doctors Hospital since 2015. MMPI-based assessment is conducted by licensed clinical psychologists and adds an independent clinical record before endorsement.
Why psychology mattersStandard 02
Double-Lock · Lock 1National Dual-Audit
PNP-NPCS checks across 18 regions plus NBI biometric verification. Together with MMPI-based psychological assessment, this forms the Security Double-Lock.
See verification protocolStandard 03
Pre-placement medical screening
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailStandard 04
Practical training
Practical skills, first aid, professional etiquette, and emergency readiness—supported by a 68-page household training manual shared with confirmed clients.
See the training standardStandard 05
Plain-language Service Agreement
The role determines the applicable legal framework. Each agreement is structured for the position and explained in language a family can use.
See how hiring worksStandard 06
Human+ compensation guidance
Compensation should reflect the role, experience, responsibilities, and working arrangement. The current recommendation is a reference point, not a fixed amount for every placement.
See the current salary recommendationWhy the second lock matters
Background checks document records and identity. MMPI-based psychological assessment adds standardized clinical information that can support placement judgment.
Want to see the work?
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
The record, in full.
Positive reviews, criticism, low scores and what changed.
The record, in full.
Positive reviews, criticism, low scores and what changed.
The Record Behind the Agency
MaidProvider.ph Reviews
The first match matters. So does the support that follows.
Serving households since 2009. DOLE PEA License M-24-04-034. Explore reviews from families and household professionals.
Public record · 29 August 2026: Google 4.6★ · Trustpilot 4.3★ · Facebook 98% recommend · May Trabaho 100% recommend · Yelp 2.2★ · ComplaintsBoard 83% trustworthiness.
2009 to today
Seventeen years. A public record you can trace.
Explore dated reviews, company disclosures and references from 2010 onward. Editorial, research and community sources are classified in the Newsroom.
Snapshot · 29 August 2026
3,057
ratings and recommendations across six channels: 1,215 star reviews and 1,842 Facebook recommendations.
2026Public record, 29 August
Or select a year above.
The Numbers
Six Channels. One Record.
Two calculations summarize different forms of feedback. Read them alongside the individual platform ratings below.
Public Record Index
84%
Scores from six channels are expressed as percentages and weighted equally, including our worker-facing May Trabaho page. Without May Trabaho: 81%.
Star-Only Cross-Check
4.03★
Star ratings from four channels are averaged on a five-star scale. Without ComplaintsBoard’s three-review set: 3.70★.
Both figures are calculated by MaidProvider.ph from platform data. Neither is a customer-satisfaction score.
Google
92
Trustpilot
86
Yelp
44
Complaints
Board
Board
83
Facebook
98
May Trabaho
100
Inputs converted to percentages · See the calculation
See the Calculation
Star-Only Cross-Check
Uses star ratings from Google, Trustpilot, Yelp and ComplaintsBoard. Facebook recommendations are excluded.
Public Record Index
Combines ratings, recommendations and ComplaintsBoard’s trustworthiness composite. Each channel receives one-sixth of the weight.
Published inputs — all platform figures checked or refreshed 29 August 2026
Google 4.6★ = 92% · Trustpilot 4.3★ = 86% · Yelp 2.2★ = 44% · ComplaintsBoard trustworthiness composite = 83% · Facebook 98% recommend = 98% · May Trabaho 100% recommend = 100%
Public Record Index = (92 + 86 + 44 + 83 + 98 + 100) ÷ 6 = 83.83%, rounded to 84%
Sensitivity check excluding May Trabaho = (92 + 86 + 44 + 83 + 98) ÷ 5 = 80.6%, rounded to 81%
Important: The Public Record Index is not issued or endorsed by Google, Trustpilot, Yelp, ComplaintsBoard, Meta or any industry body. May Trabaho represents worker and applicant feedback. Because MaidProvider.ph operates that page, we also publish the result without it: 81%.
Star-only cross-check = (4.6 + 4.3 + 2.2 + 5.0) ÷ 4 = 4.025★, rounded to 4.03★ — Google, Trustpilot, Yelp, and the 5.0★ average of ComplaintsBoard's three posted reviews
Star sensitivity excluding ComplaintsBoard's three-review star set = (4.6 + 4.3 + 2.2) ÷ 3 = 3.70★
ComplaintsBoard contributes two different measures: its 83% trustworthiness composite to the index, and its 5.0★ average from three reviews to the star cross-check. The 3.70★ result excludes that small review set.
Archived note · March 2026: Trustpilot identified reproduced review content and unofficial badges. Both were removed, and the matter was resolved on 1 April 2026. View Trustpilot →
What Recent Reviews Say
What Happens When a Placement Does Not Work
Clients describe mismatches, replacement waits and the response from Client Care. Each account links to its source.
Trustpilot · 7 July 2026 · Verified
The First Placement Ended on Day Four
The client reported that MaidProvider.ph honored the replacement commitment. Finding a replacement took about a month, and several candidates fell short of the requirements.
Trustpilot · 3 June 2026 · Unprompted
The Match Fell Short. Client Care Stayed
The client reported that several cooks overstated their skills during interviews. They praised Marah’s follow-through and said they would use the agency again.
2026 Review Pattern
Replacement Times Vary
One client reported waiting almost two months for a replacement. Another received candidate options within 24 hours. Receiving candidate options is different from completing a placement.
Review sample: 18 reviews from May to July 2026: 10 positive, 5 mixed and 3 critical. Most are from Trustpilot; the sample does not represent the full Google review record.
What the Fee Covers
Support Beyond the First Placement
Your fee covers screening, Client Care and the placement protection set out in your plan’s written terms.
Clear terms. Named support.
Your plan sets the protection period and replacement limit. Client Care manages any replacement search under those terms. Timing depends on the role and your requirements; some searches take weeks. Read the service options →
What should I look at beyond the star rating?
Check the agency’s screening, service terms, history and support after placement.
What happens if the first placement does not last?
Contact Client Care to request a replacement under your plan. You receive the terms before payment.
Does MaidProvider.ph remove negative reviews?
No. Each platform controls its own moderation. MaidProvider.ph cannot directly edit or delete reviews posted by others.
Is MaidProvider.ph licensed?
Yes. DOLE PEA License M-24-04-034. Verify it directly with DOLE at 1349 or (02) 8527-3000.
Read the Reviews at Source
Read the praise, complaints and management responses on each platform. Live figures may differ from the dated snapshot on this page.
4.6★
Our largest collection of public reviews.
Open Google reviews →Trustpilot
4.3★
Invited and unprompted reviews.
Open Trustpilot →MaidProvider.ph on Facebook
98%
Client recommendations, rather than star ratings.
Open client page →May Trabaho by MaidProvider.ph — Facebook
100%
Worker and applicant recommendations on a Facebook page operated by MaidProvider.ph.
Open worker page →Yelp
2.2★
Our lowest public rating, shown without adjustment.
Open Yelp →ComplaintsBoard
83%
11 complaints, separate from the three reviews with star ratings.
Read ComplaintsBoard →Due Diligence
Check the Agency
Reviews describe individual experiences. Check the license, screening and people behind the service.
License
M-24-04-034
Call DOLE Directly
Verify this license by calling 1349 or (02) 8527-3000. SEC: CS201312638.
Screening
Two Layers
Check the Screening Standard
PNP-NPCS checks across 18 regions, NBI biometric verification and clinical psychological screening at Manila Doctors Hospital. Read the standard →
Presence & Continuity
Pasay
Visit Our Pasay Hub
Roof Deck & 3A, 1710 Donada Street, Pasay City. 0998-888-1818 has been the agency’s messaging number for more than a decade.
Tell Us What Your Household Needs
Share the role, your area and whether you need stay-in or stay-out support. We will explain the fees and protection terms. You interview before you pay.
How to hire.
Three simple steps. That's it.
1
Inquire
One conversation. Tell us what matters—schedule, skills, personality.
24/7 Human+ Care
*Voice calls during hub hours
2
Interview
Meet candidates. Not resumes—real people you can talk to.
Phone, video, or face-to-face
3
Start
Your household professional begins work. NCR delivery standard; provincial logistics available.
Service window applies
MaidProvider.ph
Training Manual
The same professional manual our household professionals receive in training. Built on standards held since 2009. Comprehensive. Practical. Yours to keep.
Request the manual →PDF • 68 pages • Shared with confirmed clients
Talk with us.
We'll present candidates as soon as they match your needs. You interview. You decide.
24/7 Human+ Care • Phone, Viber & WhatsApp
*Voice calls during hub hours
