Household Staffing. Done Right.™
Setting the standard since 2009.
Probably the Safest Choice™
Let’s Find Your Household Professional.
CALL +63 918 807 8427
MESSAGE +63 998 888 1818
Household Staffing. Done Right.™
Setting the standard since 2009.
Probably the Safest Choice™
Let’s Find Your Household Professional.
CALL +63 918 807 8427
MESSAGE +63 998 888 1818
“The standard is not perfection.
The standard is accountability. Documented. Visible. Lived.”
Live ratings below. Full inputs and the calculation are published in our methodology.
Good Housekeeping Philippines invited our team to answer readers' questions in its Maid Matters expert column — page 95, in print.
Read the 2015 archive →Modern Parenting listed MaidProvider.ph among the agencies families could consider when hiring household help. We discovered the mention three years later.
Read the discovery story →Fair wages. Mutual respect. Better results for everyone.
Read the manifesto →Publicly checkable.
One for our published record. One for household conversations in the open. Everyone welcome to read, follow, or join in.
We don't ask for trust. We publish what would earn it.
Before anyone enters your home, the work is already done.
Before anyone enters your home, the work is already done.
What Makes Us Different
Three independent partners. One uncompromising standard. The work is documented before she joins your home.
See our full screening processDocumented at Manila Doctors Hospital before she arrives at your door. Our clinical partner since 2015. Lock 2 of the Security Double-Lock™.
Why psychology mattersHer background checked across every region of the country — before her first day. Lock 1 of the Security Double-Lock™. Identity verified by the work, not the paperwork.
See screening standardsConfirmed by Hi-Precision Diagnostics — an independent third party. So health questions are settled before she enters your kitchen or drives your children to school.
Medical screening detailShe joins your home compensated above the minimum — by policy, not exception. Workers who are paid fairly choose to stay. That continuity is yours.
The Human+ Standard™You are covered for the first six months from her first day. Replacement included if the match needs adjusting. The protection is contractual — documented in your Service Agreement, not promised in conversation.
See the Protection StandardThe data is published — the good years and the difficult ones. So you can verify what we tell you, rather than take our word for it. Trust shouldn't be asked for. It should be available to read.
View our transparency reportHiring someone you can trust with your home is not a question of references alone. It is a question of emotional readiness — and emotional readiness is something a clinical assessment can read where a resume cannot.
Household work isn't only physical. It's emotional labor — managing family rhythms, navigating cultural differences, holding steady when children are difficult or elderly family members are unwell. These situations require a kind of readiness that an interview can't reach.
The qualities a clinical assessment reads — stress capacity, interpersonal readiness, emotional steadiness — are the qualities that decide whether a placement lasts six months or six years. They are not visible in a CV. They are not testable in a half-hour interview. They are observable only in clinical conditions. That is the work done at Manila Doctors Hospital, our clinical partner since 2015.
Ready to begin?
— The Human+ Standard™ at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
How We Work
From clinical psychological screening to nationwide security audits, every step is designed for your family's safety and her professional dignity.
Every household professional endorsed by MaidProvider.ph passes the same six standards before reaching your home. The standard does not change with geography or role.
Standard 1
A clinical assessment at Manila Doctors Hospital, our partner since 2015. Lock 2 of the Security Double-Lock™.
Why psychology mattersStandard 2
Lock 1 audits identity across every region of the country — PNP and NBI verification combined. With Lock 2's clinical screening complete, the Security Double-Lock™ is whole.
See verification protocolStandard 3
Medical screening by Hi-Precision Diagnostics. Independent third-party clearance. Whether she'll cook in your kitchen or drive your children to school, the medical clearance is identical.
Medical screening detailStandard 4
From Heimlich maneuvers to table settings. Documented in our training manual. Available to clients upon request.
Request training manualStandard 5
The duties decide the law. We deploy each role under the framework that governs it and explain it to you in plain language — never as a legal brief.
View sample agreementStandard 6
We set the wage standard above the legal minimum — because someone choosing to do this work for your family deserves more than the minimum. Fair wages create professionals who stay.
The Human+ Standard™"A background check tells you what someone has done. A clinical assessment tells you who they are — their emotional temperament, their integrity under pressure, and their capacity for consistent, trustworthy behavior in your household."
The principle behind our clinical screening Conducted at Manila Doctors Hospital · Partner since 2015
Want to see the work?
— The Human+ Standard™ at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
We show our work.
Every review. Every year. Even the ones we'd rather forget.
We show our work.
Every review. Every year. Even the ones we'd rather forget.
MaidProvider.ph Reviews
Every review. Every year. Even the ones we’d rather forget.
Rated 4.6★ on Google and 4.4★ on Trustpilot — 2,582 public ratings and recommendations across six channels, including a 2.2★ Yelp rating, published, counted, and linked to the source. Data as of July 18, 2026.
The Full Record
Six public channels, converted to a common percentage and counted equally. The star-only cross-check and the full calculation are published for auditability.
Six inputs · ÷ 6 = 84% · See the full calculation
2,582 public ratings and recommendations: 1,080 star reviews and 1,502 recommendations across six channels · 1,016 Google reviews since 2015.
Calculated from publicly verifiable platform data.
Verification Data Last Checked: July 18, 2026
Uses the four channels with a star-equivalent rating, converted to a common five-star scale and shown separately so recommendation-based channels are never presented as star reviews. Result: 4.05★.
Converts each channel's displayed result to a percentage and gives each exactly one-sixth of the weight—including the lowest-rated channels rather than only favorable ones. Result: 84%.
Google 4.6★ = 92% · Trustpilot 4.4★ = 88% · Yelp 2.2★ = 44% · ComplaintsBoard trustworthiness composite = 83% · Facebook 98% recommend = 98% · May Trabaho 100% recommend = 100%
Equal-weight cross-platform score = (92 + 88 + 44 + 83 + 98 + 100) ÷ 6 = 84%
Star-only cross-check = (4.6 + 4.4 + 2.2 + 5.0) ÷ 4 = 4.05★ — Google, Trustpilot, Yelp, and the 5.0★ average of ComplaintsBoard's three posted reviews
For ComplaintsBoard, we use the platform's displayed 83% trustworthiness composite — the most conservative of its three published figures (5.0★ reputation rating, 100% resolution rate, 83% trustworthiness). The composite is ComplaintsBoard's own self-generated figure, and like every channel it carries exactly one-sixth of the weight — no single platform is a pillar of the score. Values are recorded from each public source on the date checked. Because platforms may update independently, readers should use the direct platform links below to verify the current live figures and redo the arithmetic themselves.
This explains how the score is calculated. Why we publish it at all — every channel, every year, including the low ones — is set out in our Transparency Manifesto →
Verify Us Independently
Ratings can be cherry-picked, reset by rebranding, or quietly bought. History, licenses, physical addresses, and phone numbers cannot. Here are six ways to check us that no review platform controls.
Verify MaidProvider.ph with the Philippine Department of Labor and Employment: hotline 1349 or (02) 8527-3000—ask for DOLE PEA License M-24-04-034. Our corporate registration is SEC CS201312638. Takes about five minutes.
Seventeen years across two domain eras: our founding domain, archived since March 2010, and maidprovider.ph, with 126+ snapshots since August 2013. An archived web history cannot be created retroactively—by us or by anyone else.
The National Dual-Audit™ combines PNP-NPCS checks across all 18 regions with NBI biometric verification. Clinical psychological screening is conducted at Manila Doctors Hospital. Read the full standard →
Two addresses, one Pasay neighborhood—Somerset from 2009, then Roof Deck & 3A, 1710 Donada St. since 2012. Walk in, meet the team, and see the operation behind the reviews. No appointment needed during office hours.
Every score on this page links outward to the platform that published it—Google, Trustpilot, Facebook, May Trabaho, Yelp, and ComplaintsBoard—so you read the same record we do, including the low ratings. Open the platform links →
Our primary line 0918-807-8427 and landline (02) 8405-0000 have not changed in over a decade. A number held that long is continuity you can verify with a single call. Read The Infrastructure of Trust →
Editorial Record
Independent editorial and broadcast coverage across print, digital, and television since 2015. None of it was paid placement—each outlet made its own editorial decision.
Featured article on MaidProvider.ph as an industry innovator for introducing professional screening manuals and psychological testing to household staffing.
Included in Modern Parenting's editorial guide to finding a kasambahay—published by One Mega Group, the media house behind Vogue Philippines, Lifestyle Asia, and Esquire Philippines. Read the guide →
Featured interview on the ethical treatment of household workers and family security screening.
Multiple segments highlighting the clinical psychological screening partnership with Manila Doctors Hospital.
Full media record, fact sheet, and press contact: Visit the Newsroom →
Know What to Look For
Choosing household staffing is easier with the right questions. These six apply to any agency—including us—so we answer them first. Our answers link to their sources across this page.
Worth asking
What does screening actually include? Ask which checks are run, in which regions a candidate's history is verified, and whether any clinical assessment is part of the process.
Our answer
The Security Double-Lock™: the National Dual-Audit™ (PNP-NPCS checks across all 18 regions plus NBI biometric verification) and clinical psychological screening at Manila Doctors Hospital.
A person entering your home deserves more scrutiny than a photocopy provides—and a household professional deserves an employer held to published standards in return.
Worth asking
How are review invitations sent? Ask whether every client is invited to review, or only some—review platforms' guidelines call for non-selective invitations so that ratings reflect the full range of outcomes.
Our answer
Non-selective invitations, and a published cross-platform score that counts every channel equally—including our 2.2★ Yelp record. See the calculation.
A wall of five stars can mean excellence—or a filtered invitation list. A score that includes its lowest-rated channel shows that nothing was excluded.
Worth asking
Where do the ratings live? Ask for direct links to independent platforms—and for all of them, not only the most favorable one.
Our answer
Six rated public channels, each linked directly to the live platform, with an equal-weight score and a published methodology anyone can re-run. Open the platform links.
Testimonials a business hosts, it controls. Platforms it links to, it doesn't.
Worth asking
How far back does the record go? Ask for the founding year, then check it yourself against the web archive and the earliest entries on the review platforms.
Our answer
Seventeen years under one identity: two archived domain eras dating to March 2010, and one Pasay neighborhood since 2009. An archive cannot be created retroactively.
Any agency can show you its present. Ask any agency to show you its past—then check the Wayback Machine yourself.
Worth asking
What happens after a complaint? Ask where complaints are answered, how quickly, and whether outcomes are documented anywhere the public can read.
Our answer
An initial response within 48 hours, answered on the platform where the complaint was posted, with material cases documented in our transparency reports—including our own mistakes, like the Trustpilot notice at the top of this page.
Everyone makes mistakes. The public record of how they're handled is the only part you can verify in advance.
Worth asking
Can every claim be checked? Ask for the license number, the regulator's hotline, and a physical address you can visit.
Our answer
DOLE PEA License M-24-04-034 verifiable by phone at 1349, SEC CS201312638, a walk-in office in Pasay, and six independent checks published in the verification section above.
This page asks you not to trust reviews—ours included. It asks you to verify. That standard only works if every claim comes with a way to check it.
These questions apply to any agency, including MaidProvider.ph. The answers above are our own published commitments, sourced throughout this page, and make no statement about any specific business.
Accountability
Negative reviews are operational records. Each one requires a response, a decision, and—when necessary—a documented correction.
We answer substantive criticism on the platform where it was posted. Material complaints, resolutions, replacements, refunds, and systemic improvements are also documented through our public transparency reports.
Worker protection over five stars. Transparency over perfection. Always.
Our standard is that no case goes unanswered—and that outcomes take the time the facts require, because every case involves a family, a household professional, and circumstances that deserve fair review on both sides.
Read Them Yourself
The live platform is always the source of truth. We link outward so readers can see the same public record we see.
Public reviews from families and household professionals on our Google Business Profile. The page cannot be edited or reordered by MaidProvider.ph.
Open Google reviews →Independent public reviews, including invited reviews processed through Trustpilot. Trustpilot controls verification, moderation, and publication.
Open Trustpilot →Family and client recommendations on the company's public Facebook page.
Open client page →Public recommendations from household professionals covering recruitment, screening, deployment, and post-placement support.
Open worker page →Our historical Yelp record—including low ratings and management responses—is included in the cross-platform methodology.
Open Yelp →The platform's own composite score, alongside 11 public complaints and 3 reviews — all permanent, all with our documented responses. ComplaintsBoard administers resolution status, which it marks automatically after user inactivity; all 11 are currently marked resolved.
Open ComplaintsBoard →The key factual claims on this page link to a primary source and a last-checked date. Verify any of them yourself in one click or one call.
| Claim | Primary source | Last checked |
|---|---|---|
| Google rating 4.6★ / 1,016 reviews | Google Business Profile | Jul 18, 2026 |
| Trustpilot rating 4.4★ / 51 reviews | Trustpilot | Jul 18, 2026 |
| ComplaintsBoard — 83% trustworthiness composite · 11 public complaints | ComplaintsBoard | Jul 18, 2026 |
| Facebook 98% recommend / 769 recommendations | Facebook Business Page | Jul 18, 2026 |
| May Trabaho 100% recommend / 733 recommendations | May Trabaho by MaidProvider.ph | Jul 18, 2026 |
| Yelp rating 2.2★ / 10 reviews | Yelp | Jul 3, 2026 |
| DOLE PEA License M-24-04-034 | DOLE Hotline 1349 • (02) 8527-3000 | Verify by phone |
| Founded 2009 — founding domain archived | Wayback Machine (Mar 15, 2010) | Jul 18, 2026 |
| maidprovider.ph archived — 126+ snapshots since August 2013 | Wayback Machine (Aug 2, 2013) | Jul 18, 2026 |
Platform review counts and ratings are time-sensitive; confirm live values at the source. Claims marked "verify by phone" are available through DOLE directly.
Question a public review, request a transparency report, or walk through how our protection standards work. A person answers every day, 8:00 AM to 8:00 PM.
Three simple steps. That's it.
One conversation. Tell us what matters—schedule, skills, personality.
24/7 Human+ Care
*Voice calls during hub hours
Meet candidates. Not resumes—real people you can talk to.
Phone, video, or face-to-face
Your household professional begins work. NCR delivery standard; provincial logistics available.
Service window applies
The same professional manual our household professionals receive in training. Built on standards held since 2009. Comprehensive. Practical. Yours to keep.
Request Manual →PDF • 68 pages • Shared with confirmed clients
We'll present candidates as soon as they match your needs. You interview. You decide.
24/7 Human+ Care • Phone, Viber & WhatsApp
*Voice calls during hub hours
