Training Manual | 68 Pages, 74 Skills | MaidProvider.ph

The Training Manual

68 pages. 74 skills. In simple Filipino.

Every household professional we place completes our comprehensive training program — the same manual we use, now yours to keep when you hire.

How it's designed

Practical, not theoretical

Hands-on exercises over lectures. Understanding comes from doing, not reading. We keep instruction lean and exercises extensive.

Simple Filipino language

Written in clear, accessible Filipino — no jargon, no abstract concepts. Designed so every candidate can fully understand and apply what they learn.

Developed over 17 years

Refined through 80,000+ family engagements since 2009. Every revision reflects real scenarios our household professionals have encountered.

What the manual covers

Seven sections. From personal presentation to emergency response. Every skill a household professional needs to perform at a professional standard from day one.

Section I

Personal Hygiene & Presentation

  • Personal grooming and appearance standards
  • Proper hand-washing techniques
  • Daily hygiene practices
  • Health maintenance

Section II

Professional Conduct & Standards

  • Professional habits and work ethic
  • Work discipline and time management
  • The right mindset for household work
  • Proper decorum and etiquette
  • Communication boundaries
  • Mobile phone use guidelines
  • General workplace reminders

Section III-A

Household Management Competencies

  • Kitchen and household tools familiarization
  • Table setting and food/drink service
  • Bed making
  • General cleaning skills, techniques, and scheduling (toilet, kitchen, bedroom, dining room, living room — each with task-specific protocols)
  • Kitchen management
  • Laundry, ironing, and clothes folding

Section III-B

Childcare Professional Competencies

  • Infant carrying techniques
  • Breast and formula milk management
  • Diaper changing
  • Bathing (including sponge bathing)
  • Dressing an infant
  • Sleep management
  • General caring guide: gentle approach, health monitoring, feeding, sleep and rest, safety protection, task-specific guidance
  • Going out: safety precautions, restaurant protocol, swimming area safety, vigilance guidelines, playmate visit guidelines

Section IV

First Aid & Emergency Response

  • Choking first aid (infants, toddlers, and adults)
  • General first aid: nosebleeds, animal bites, food poisoning, hemorrhage, sprains, fractures, shock, falls, burns, wounds
  • Pregnancy and delivery emergency handling
  • The right mindset in emergencies — calmness and decisiveness
  • CPR (infants, toddlers, and adults)
  • Earthquake and fire protocols
  • Emergency contact numbers

Section V

Specialized Skills

  • Vehicle washing and cleaning
  • Telephone answering protocol
  • Visitor reception and hospitality
  • Luggage packing

Sections VI–VII

General Standards & Additional Protocols

  • Dos and don'ts of professional household work
  • Rights and responsibilities under Batas Kasambahay (RA 10361)
  • Additional role-specific protocols

The manual. Free with every hire.

68 pages. 74 essential skills. Filipino-language instruction. The same standards we require, in your hands.

Call 0998 888 1818 to request

Available for MaidProvider.ph clients only

Part of the Security Double-Lock™ Standard

Training is one layer of a comprehensive system. Every household professional who receives this training has already passed NPCS 18-region verification, NBI biometric authentication, Manila Doctors Hospital psychological assessment, 4-panel medical screening, and document authentication. Skills training builds on verified trust.

Training is part of our complete screening process.

See skills assessment details →

Ready to hire a professionally trained household professional?

Our Care Team can walk you through the process.

Call 0998 888 1818

DOLE Licensed M-24-04-034 · Response within 48 hours