The Training Manual

68 pages. 74 skills.
In practical Filipino.

Household professionals endorsed through MaidProvider.ph complete standardized training and skills verification. Clients receive the same 68-page manual used in the program.

The approach

Designed for real household work.

Clear instruction, practical exercises, and standards shaped through years of work with household professionals and families.

Built around doing

Hands-on exercises take priority over lectures. Instruction is kept focused; hands-on practice reinforces how each skill is applied inside a household.

Practical Filipino language

Written in clear, accessible Filipino without unnecessary jargon or abstract language. The goal is understanding that can be applied in a real home.

Developed since 2009

Refined through years of placement, training, and client-care experience. Revisions reflect situations encountered by household professionals and the families they serve.

The curriculum

What the manual covers

Seven sections covering 74 skills — from personal presentation and household management to childcare, safety, and emergency preparedness.

Section I

Personal Hygiene & Presentation

  • Personal grooming and appearance standards
  • Proper hand-washing techniques
  • Daily hygiene practices
  • Health maintenance

Section II

Professional Conduct & Standards

  • Professional habits and work ethic
  • Work discipline and time management
  • The right mindset for household work
  • Proper decorum and etiquette
  • Communication boundaries
  • Mobile phone use guidelines
  • General workplace reminders

Section III-A

Household Management Competencies

  • Kitchen and household tools familiarization
  • Table setting and food and beverage service
  • Bed making
  • General cleaning techniques and scheduling for the toilet, kitchen, bedroom, dining room, and living room, with task-specific protocols
  • Kitchen management
  • Laundry, ironing, and clothes folding

Section III-B

Childcare Professional Competencies

  • Infant carrying techniques
  • Breast milk and formula management
  • Diaper changing
  • Bathing, including sponge bathing
  • Dressing an infant
  • Sleep management
  • General care guidance covering a gentle approach, health monitoring, feeding, rest, safety, and task-specific responsibilities
  • Going-out guidance covering safety precautions, restaurant protocol, swimming-area safety, vigilance, and playmate visits

Section IV

First Aid & Emergency Response

  • Choking first aid for infants, toddlers, and adults
  • General first aid covering nosebleeds, animal bites, food poisoning, hemorrhage, sprains, fractures, shock, falls, burns, and wounds
  • Pregnancy and delivery emergency handling
  • Composure in emergencies — calmness and decisiveness
  • CPR for infants, toddlers, and adults
  • Earthquake and fire protocols
  • Emergency contact numbers

Section V

Specialized Skills

  • Vehicle washing and cleaning
  • Telephone-answering protocol
  • Visitor reception and hospitality
  • Luggage packing

Sections VI–VII

General Standards & Additional Protocols

  • Dos and don’ts of professional household work
  • Rights and responsibilities under the applicable employment framework, including Batas Kasambahay or RA 10361
  • Additional role-specific protocols

Included with placement

The manual is included with every confirmed placement.

68 pages. 74 essential skills. Practical Filipino-language instruction. The same standards we require, in your hands.

Provided to MaidProvider.ph clients as part of the confirmed-placement process.

Screening and preparation

Training alongside the Security Double-Lock™ Standard

Training is one part of the broader MaidProvider.ph screening and preparation system. Before endorsement, household professionals complete the applicable verification layers: National Dual-Audit™ (PNP-NPCS clearance across all 18 administrative regions and NBI biometric authentication), clinical psychological assessment and medical screening , and document authentication . Training supports readiness. It does not eliminate risk or replace household judgment.

Explore the complete screening and preparation process → See skills-assessment details →

Ready to hire a trained and screened household professional?

Our Care Team can walk you through the process.

Speak with us

Call 0918 807 8427 · Viber or WhatsApp 0998 888 1818

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