Every candidate enters our screening as a professional. Trust is then earned through systematic verification — respectfully, and before introduction. Here's how we assess reliability and consistency.
Risk-Based Screening
Every candidate enters screening as a professional. We then review documents, history, references, consistency, and other available evidence before introduction.
Review framework
Risk-based screening considers multiple indicators together. No single factor decides the outcome; questions or inconsistencies are reviewed in context before the process continues.
Required government documents are reviewed for validity, source, and consistency across the candidate's file. Where a document or detail requires clarification, the record is checked before the application proceeds.
Punctuality, communication, responsiveness, and professional conduct during the application process are documented as part of the overall review. These observations are considered in context and are not, by themselves, treated as proof of future behavior.
Standard information — including contact details, references, and employment dates — is requested as part of background verification. Missing, incomplete, or unexplained information is flagged for clarification rather than treated as an automatic judgment about the candidate.
Dates, addresses, employment periods, and personal details are compared across submitted records and information. Overlapping employment dates, impossible timelines, or conflicting details trigger a hold for clarification before the process continues — never an automatic rejection.
Relevant information may be checked through independent sources, including employer or reference calls, address verification, barangay-level records where appropriate, and publicly available digital information. Agreement across multiple sources can reduce uncertainty; discrepancies are reviewed before proceeding.
Risk indicators support judgment. They do not replace it. A concern can have an ordinary explanation, and a clean record cannot predict future conduct. The purpose of the process is to identify what should be checked, clarified, or considered before introduction.
Verification
Different records answer different questions. We compare available sources rather than relying on a single document, conversation, or database.
Address details are reviewed against available mapping information, records, and other verifiable sources. Additional checks may be used when the location or timeline requires clarification.
References are contacted where available to verify relevant employment details, responsibilities, and other information connected to the candidate's work history.
Past employers may be contacted directly to confirm employment dates, stated responsibilities, and other details relevant to the role being considered.
Publicly available online information may be reviewed for identity and information consistency. Only public information is accessed.
Barangay-level records or other community information may provide additional context where relevant. They are not treated as a nationwide criminal-history check.
Education, employment, address, and other dates are compared for logical consistency. Material discrepancies are clarified before the screening process proceeds.
Screening context
Risk-based review is one part of a broader screening process. Lock 1 combines NBI biometric verification and National Police Clearance checks through the PNP-NPCS across 18 regions — the National Dual-Audit™.
Lock 2 is an MMPI-based psychological assessment at Manila Doctors Hospital, conducted by licensed clinical psychologists.
Medical screening is completed separately through Hi-Precision Diagnostics. Document authentication, experience and skills assessment, references, and other verification steps provide additional context around those two security locks.
No single screening layer eliminates risk. The purpose of layering is to reduce uncertainty by comparing different kinds of evidence before a candidate is introduced.
Professional dignity
A screening question is not a conclusion. Candidates are given the opportunity to clarify records, explain discrepancies, and participate in the process as professionals. The same discipline that protects the family should preserve fairness and dignity for the household professional.
Risk-based screening is one part of our complete screening process.
See all screening standards →Our Care Team can walk you through the steps and explain what each screening layer is designed to establish.
DOLE PEA License M-24-04-034 · Est. 2009
