Screening Step 4
Background verification. Thorough and respectful.
A background check is only as good as its verification. We gather comprehensive background information from every candidate and verify it — accountability that protects both your family and the professional entering your home.
Personal Information
Complete contact details, current and provincial addresses, and valid government identification. This establishes a verified identity baseline — the foundation every other verification step builds on.
All personal information is cross-referenced against submitted documents (PSA birth certificate, government IDs, NBI and NPCS clearances) for consistency. Any discrepancy triggers a hold until resolved.
Emergency Contacts & Next of Kin
Contact information for immediate family members and designated emergency contacts. This serves two purposes: emergency preparedness for the household professional's safety, and an additional layer of identity verification.
Emergency contacts are verified as reachable. This is standard institutional practice — the same process used by hospitals, schools, and employers nationwide.
Employment History Verification
Previous employer contact details, complete addresses, and employment periods. We record this information and verify it directly with past employers when possible.
Employer calls confirm dates of employment, responsibilities, reason for leaving, and whether the employer would rehire. Claims that can't be verified are flagged transparently.
Address Confirmation
Current residential address and provincial home address are confirmed through field verification or verifiable digital trail. A confirmed address anchors accountability — and, just as importantly, emergency readiness for the professional's own safety.
Address verification is paired with barangay clearance confirmation from the candidate's community of residence.
Digital Footprint Review
Publicly available social media and online presence are reviewed as part of identity verification. It is a consistency check between what a candidate reports and what is publicly observable.
We review only publicly available information. We do not request passwords, private-account access, private messages, or access to restricted content.
Data Privacy Compliance — RA 10173
All personal information collected during background verification is handled in compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Information is collected for legitimate screening and placement purposes, handled on a minimum-necessary basis, stored securely, and disclosed only to authorized personnel, service providers, client families, or authorities where there is consent, a lawful basis, or a legal requirement. Candidates are informed of what data is collected and how it is used. Privacy and security reinforce each other.
Why background verification matters
Government clearances verify records. A thorough background check verifies the person. When employment history, addresses, references, and identity documents all align, you have a candidate whose story is consistent and verifiable.
This work runs alongside the Security Double-Lock™ — Lock 1: the National Dual-Audit™ (NPCS screening across all 18 regions plus NBI biometric verification), and Lock 2: clinical psychological screening at Manila Doctors Hospital — together with 4-panel medical screening. Each check reinforces the others; together, they create accountability.
Background verification is one step in our complete screening process.
See all screening standards →Questions about our screening process?
Our Care Team can walk you through every step.
DOLE PEA License M-24-04-034 · Setting the standard since 2009