Screening Step 4
Background verification. Thorough and respectful.
A background check is only as good as its verification. We gather comprehensive background information from every candidate and verify it — accountability that protects both your family and the professional entering your home.
What we verify
Identity, employment history, addresses, emergency contacts, and publicly available information are reviewed together for consistency before a candidate proceeds.
Personal Information
Complete contact details, current and provincial addresses, and valid government identification establish a verified identity baseline — the foundation every other verification step builds on.
Personal information is cross-referenced against submitted records, including PSA birth information, government identification, and clearance records. A material discrepancy triggers review before the candidate proceeds.
Emergency Contacts & Next of Kin
Contact information for immediate family members and designated emergency contacts supports emergency preparedness for the household professional and provides an additional consistency check within the screening file.
Emergency contacts are checked for reachability and recorded as part of the candidate's screening file.
Employment History Verification
Previous employer contact details, addresses, and employment periods are recorded and verified directly with past employers when possible.
Employer calls may confirm dates of employment, responsibilities, reason for leaving, and whether the employer would rehire. Claims that cannot be verified are flagged transparently.
Address Confirmation
Current residential and provincial home addresses are confirmed through field verification or a verifiable digital trail. A confirmed address supports accountability and emergency readiness.
Address verification is reviewed alongside barangay clearance information from the candidate's community of residence.
Digital Footprint Review
Publicly available social media and online information may be reviewed as a consistency check between what a candidate reports and what is publicly observable.
We review only publicly available information. We do not request passwords, private-account access, private messages, or access to restricted content.
Data Privacy Compliance — RA 10173
Personal information collected during background verification is handled for legitimate screening and placement purposes on a minimum-necessary basis. Information is stored securely and disclosed only to authorized personnel, service providers, client families, or authorities where there is consent, a lawful basis, or a legal requirement. Candidates are informed of what data is collected and how it is used.
Why background verification matters
Government clearances verify records. Background verification helps test whether the information surrounding those records is consistent. Employment history, addresses, and identity information are reviewed together rather than in isolation.
This work runs alongside the Security Double-Lock™. NBI and National Police Clearance screening together form Lock 1 — the National Dual-Audit™ — while Lock 2 is an MMPI-based psychological assessment conducted at Manila Doctors Hospital by licensed clinical psychologists. Medical screening is conducted separately through Hi-Precision Diagnostics.
Background verification is one part of our complete screening process.
See all screening standards →Questions about our screening process?
Our Care Team can walk you through every step.
DOLE PEA License M-24-04-034 · Est. 2009