MaidProvider.ph Rating Methodology
Six public channels. Two calculations. One published method.
The source figures, formulas, weighting rule, ownership disclosure, and update history are published below.
Overview
MaidProvider.ph publishes two related—but different—review metrics:
- 84% Equal-Weight Cross-Platform Score: all six public channels are converted to a common percentage scale, then each channel receives exactly one-sixth of the final score.
- 4.03★ Star-Only Cross-Check: the four channels with a star-equivalent rating are averaged separately. Recommendation-based Facebook channels are not converted into star reviews.
The six channels appear on five underlying platforms because MaidProvider.ph and May Trabaho by MaidProvider.ph are separate Facebook Pages.
Normalized and equal-weight are not the same thing
Normalized describes the scale conversion: for example, a 4.6★ rating becomes 92%.
Equal-weight describes the influence of each channel after conversion: Google, Trustpilot, Yelp, ComplaintsBoard, the MaidProvider.ph Facebook Page, and the May Trabaho Facebook Page each contribute one-sixth.
The public metric name is Equal-Weight Cross-Platform Score because it states the weighting rule. The methodology still explains that the inputs are normalized first.
Published source figures
Figures below were checked on August 2, 2026. Live totals can change between updates, so each platform remains the authority for its current display.
Star-equivalent channels
| Channel | Platform-displayed figure | How it is used | Verify |
|---|---|---|---|
| Google Business Profile | 4.6★ based on 1,051 reviews | 92% in the equal-weight score; 4.6★ in the star-only cross-check | Open Google Maps → |
| Trustpilot | 4.3★ based on 49 reviews | 86% in the equal-weight score; 4.3★ in the star-only cross-check | Open Trustpilot → |
| ComplaintsBoard | 83% trustworthiness composite; 3 posted reviews averaging 5.0★; 11 complaints | The 83% composite is used in the equal-weight score; the 5.0★ posted-review average is used in the star-only cross-check | Open ComplaintsBoard → |
| Yelp | 2.2★ based on 10 reviews | 44% in the equal-weight score; 2.2★ in the star-only cross-check | Open Yelp → |
Recommendation-based Facebook channels
| Channel | Platform-displayed figure | How it is used | Verify |
|---|---|---|---|
| MaidProvider.ph Facebook Page | 98% recommend based on the opinions of 820 people | 98% in the equal-weight score; excluded from the star-only cross-check | Open client Page → |
| May Trabaho by MaidProvider.ph — Facebook | 100% recommend based on the opinions of 782 people | 100% in the equal-weight score; excluded from the star-only cross-check | Open worker Page → |
Total public ratings and recommendations: 2,715 across six channels. The 11 ComplaintsBoard complaints are disclosed separately and are not added to that total.
Calculation methodology
Equal-Weight Cross-Platform Score: 84%
The calculation has two steps: normalize every channel to a percentage, then give each channel equal weight.
Star channels: (displayed stars ÷ 5) × 100 = percentage Recommendation channels: use the displayed percentage ComplaintsBoard: use the platform-displayed 83% trustworthiness composite Final score: sum the six percentage inputs ÷ 6
Normalized inputs:
- Google: 4.6 ÷ 5 × 100 = 92%
- Trustpilot: 4.3 ÷ 5 × 100 = 86%
- Yelp: 2.2 ÷ 5 × 100 = 44%
- ComplaintsBoard: 83% platform-displayed trustworthiness composite
- MaidProvider.ph Facebook Page: 98%
- May Trabaho by MaidProvider.ph Facebook Page: 100%
(92 + 86 + 44 + 83 + 98 + 100) ÷ 6 = 503 ÷ 6 = 83.83% = 84% when rounded to the nearest whole percentage
Star-Only Cross-Check: 4.03★
This cross-check uses only the four channels with a star-equivalent rating. It does not convert the two Facebook recommendation percentages into stars.
(Google 4.6 + Trustpilot 4.3 + ComplaintsBoard 5.0 + Yelp 2.2) ÷ 4 = 16.1 ÷ 4 = 4.025★ = 4.03★ when displayed to two decimal places
At one decimal place, 4.025★ displays as 4.0★. MaidProvider.ph publishes 4.03★ so the underlying calculation remains visible instead of being compressed into a one-decimal headline.
Ownership sensitivity check
May Trabaho by MaidProvider.ph is operated by MaidProvider.ph. To show the effect of that owned channel, the five-channel result excluding May Trabaho is also published:
(92 + 86 + 44 + 83 + 98) ÷ 5 = 403 ÷ 5 = 80.6% = 81% when rounded to the nearest whole percentage
Weighting disclosure
Each channel receives exactly one-sixth of the Equal-Weight Cross-Platform Score, regardless of review volume. Google’s 1,051 reviews therefore do not receive more weight than Yelp’s 10 reviews or ComplaintsBoard’s three posted reviews.
This is a channel-consistency measure, not a volume-weighted customer average. The per-channel counts are published so readers may calculate a different weighting model if they prefer.
Common methodology questions
Why call it “equal-weight” instead of only “normalized”?
Normalization explains how unlike formats are converted to a common percentage. Equal-weight explains how much influence each converted input receives. Because weighting materially affects the result, the public metric name states the weighting rule.
Why say six channels rather than six platforms?
The calculation includes six public review channels on five underlying platforms. MaidProvider.ph and May Trabaho by MaidProvider.ph are separate Facebook Pages, so each Page is counted as its own channel.
Why include Yelp’s 2.2★ rating?
The method includes the lowest-rated channel as well as the highest-rated channels. Removing an unfavorable source would change the result and weaken the purpose of a complete cross-channel record.
Why does ComplaintsBoard contribute 83% to one metric and 5.0★ to the other?
ComplaintsBoard displays different measures. Its 83% trustworthiness composite is a platform-generated percentage, so that figure is used in the percentage-based equal-weight score. Its three posted reviews average 5.0★, so that separate review average is used only in the star-only cross-check. The page also discloses the platform’s 11 complaints.
Why are the Facebook Pages excluded from the star-only cross-check?
Facebook displays recommendation percentages, not conventional star ratings. Converting those percentages into stars would create a derived star figure that Facebook itself does not display.
Does MaidProvider.ph remove negative reviews?
MaidProvider.ph cannot directly edit or delete reviews posted on independent platforms. Content may be reported when it appears to violate a platform’s policies, but the platform decides whether it remains or is removed.
Maintenance rules
When a platform-displayed figure changes, MaidProvider.ph updates the related transparency pages during the same maintenance cycle:
- Refresh each platform-native figure and the total public record count on /reviews.
- Recompute the Equal-Weight Cross-Platform Score.
- Recompute the Star-Only Cross-Check.
- Recompute the five-channel result excluding May Trabaho.
- Synchronize this methodology page and the Transparency Manifesto.
- Record the update date and preserve the live-source links.
Document update history
Initial methodology publication.
Trustpilot compliance correction recorded; reproduced review content and unofficial badges removed, with live-profile verification retained.
Platform figures refreshed and Trustpilot score display restored after resolution of the compliance matter.
ComplaintsBoard’s 83% trustworthiness composite adopted as the percentage input; headline cross-platform result recalculated to 84%.
Full synchronization with /reviews.
- Google refreshed to 4.6★ / 1,051 reviews.
- Trustpilot refreshed to 4.3★ / 49 reviews.
- MaidProvider.ph Facebook refreshed to 98% / 820 reviews.
- May Trabaho refreshed to 100% / 782 reviews and clarified as a separate Facebook Page.
- Total public ratings and recommendations refreshed to 2,715.
- Star-Only Cross-Check recalculated from 4.05★ to 4.03★.
- Public metric renamed Equal-Weight Cross-Platform Score; normalization retained as the conversion step.
- Six-channel/five-platform structure and May Trabaho ownership sensitivity check published.
- FAQPage schema removed; TechArticle and BreadcrumbList retained.
- Unrelated guarantee and industry-comparison material removed to keep the page limited to rating methodology.
Current reference — August 2, 2026
- Google: 4.6★ / 1,051 reviews → 92%
- Trustpilot: 4.3★ / 49 reviews → 86%
- Yelp: 2.2★ / 10 reviews → 44%
- ComplaintsBoard: 83% trustworthiness composite; 3 reviews averaging 5.0★; 11 complaints
- MaidProvider.ph Facebook Page: 98% recommend / 820 reviews
- May Trabaho by MaidProvider.ph Facebook Page: 100% recommend / 782 reviews
Equal-Weight Cross-Platform Score: 503 ÷ 6 = 83.83% → 84%
Star-Only Cross-Check: 16.1 ÷ 4 = 4.025★ → 4.03★
Five-channel result excluding May Trabaho: 403 ÷ 5 = 80.6% → 81%
Total public ratings and recommendations: 2,715 across six channels.
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