In the Philippine maid agency industry, silence is the standard. Most agencies rebrand every 18 months to hide from their past. We've chosen radical honesty: a 16-year audit addressing polarized reviews, the 5% participation paradox (Harvard Business Review), and the replacement trap economics. Complete with verification methods and academic citations.
Complete methodology showing how we calculate 4.1★ + 87% dual-metric ratings. All calculations verifiable in 10 minutes.
We reached 90% of our placement target this week, but 8 replacement requests signaled a systemic gap. This report details how we are fixing orientation verification, deploying new ATS infrastructure, and maintaining our ₱12,000 wage standard ahead of the January surge.
Week of Dec 5: 12 placements completed, 6 refunds issued (including 2 where we failed), 87% success rate. Service inquiries up 50%. Here's what went right, what went wrong, and how we're fixing pricing clarity, processing delays, and protecting worker dignity. Real transparency from Metro Manila's ethical household staffing leader.
Radical transparency: We analyze all 496 Google reviews spanning 16 years—the good, the bad, and the honestly ugly. See our refund delays (2015-2019), current 95% fulfillment rate, and why 200+ worker reviews matter to your family's safety.
When you search “MaidProvider.ph review” or “MaidProvider.ph scam,” you’ll find complaints dating back nearly a decade. Most companies hide from criticism. We don’t.
This transparency report investigates every major complaint across Reddit, ComplaintsBoard, Yelp, and Google Reviews (2015-2025). We verify claims, acknowledge legitimate issues, and explain our standards since 2009.
What you’ll find:
• Investigation of the 2015 TB case allegation (unverified)
• Response to “recycled helper” claims (unverified)
• Acknowledgment of refund processing delays (legitimate. 60-80 day timeline explained)
• Our 2017 libel threat mistake (verified. Completely reversed)
• Independent verification methods for every claim
We’re the first and only Philippine household staffing agency with psychological screening (Manila Doctors Hospital, since 2009). DOLE License M-24-04-034. 16 years, same location. Zero eligible refunds denied.
Don’t take our word. Verify independently. We show our work.
Looking for a maid agency, yaya agency, or kasambahay agency? MaidProvider.ph is a full-service household staffing agency—one partner for all your home staffing needs. Learn why our ₱20,000 fee funds comprehensive screening and how 16 years of experience shaped our sustainable approach.
Is MaidProvider.ph a scam? No. We're a DOLE-licensed agency (License M-24-04-034) operating since 2009, verified by Dun & Bradstreet, and the world's first maid and household staffing agency to publish a Transparency Report. 80,000+ families served, 95% on-time refund rate in 2025, zero denied eligible refunds in 16 years. Verify our license, office, and medical partnerships yourself—this report shows you how.
Transparency isn't just for good news. This week, the MaidProvider.ph Human+ team navigates the complexities of NBI funding delays, Meta platform restrictions, and the delicate art of matching household professionals. We also unveil our move toward advanced recruitment tech (Staffing Engine + Manatal) and our shift to community-based referrals. Read the full breakdown of how we turned operational friction into client resolutions.
December is the most difficult month for household recruitment. In this annual Transparency Report, we break down the 2025–2026 holiday applicant shortage. We explain why applicants return to the provinces, how our new 'MayTrabaho' verification works, and why we refuse to compromise screening standards just to fill a slot. Read the full operational update.
When MaidProvider.ph became one of the most visible maid agencies in the Philippines, we faced a wave of anonymous reviews, Reddit threads, and online noise. This transparency report reveals how we handled the digital storm through verified data, radical transparency, and Human+ service systems.
Our first weekly Transparency Report explains why we publish our data, what we’ll share each week, and how openness strengthens trust in household hiring.