Welcome to the MaidProvider.ph Transparency Report
A Weekly Commitment to Honesty, Accountability, and Household Safety
In an industry that operates inside the most private space of the Filipino home, transparency is not optional — it is a duty.
For years, household staffing agencies have been allowed to work quietly in the background. Outcomes, complaints, mismatches, system failures, safety concerns — these things rarely see daylight. Families only see the advertisements. Workers only see the recruitment posts. The public sees almost nothing at all.
Today, MaidProvider.ph chooses a different path.
This Transparency Report is our weekly, public commitment to openness — a standing invitation for families, workers, and observers to see how we operate, where we succeed, and, most importantly, where we fall short.
This report is not written for marketing.
It is written for accountability.
Why We Are Publishing This
Because an agency entrusted with entering Filipino households must be willing to show its record — not the curated version, but the real one.
We publish this report because:
Trust should be earned through evidence, not claims.
Workers deserve visibility into how their welfare is handled.
Families deserve honesty about the reliability of the systems protecting their home.
The public deserves clarity in an industry long dominated by opacity.
When people rely on you to bring safety into their home, silence is not leadership.
Transparency is.
What This Report Will Contain
Every week, we will publicly share:
Placement outcomes
Cases that required mediation
Cases that failed and why
Worker complaints
Employer concerns
Safety-related incidents
Direct-hire risk patterns observed online
Operational flaws discovered
System improvements implemented
Policy shifts based on data
These are the metrics we judge ourselves by internally — now published externally.
No filters.
No excuses.
No hiding.
What This Report Is Not
It is not a marketing brochure.
It is not a defensive statement.
It is not an attempt to look polished.
It is not curated to protect our image.
This report is a mirror — and we are willing to look into it publicly.
Why This Matters
Because household work is one of the most human forms of labor.
It happens where families sleep, eat, grieve, grow, and live.
If one side feels unsafe, unheard, or misinformed, the entire relationship collapses. When agencies operate without accountability, everyone is vulnerable.
By making our operations public, we hope to:
Lift industry standards
Encourage better behavior from competitors
Educate families on real risks
Empower workers with knowledge
Bring dignity and structure to a historically informal ecosystem
We do not want to be the only agency doing this.
We want to be the first.
A Message to Every Filipino Worker and Family
This report is not a declaration of perfection.
It is a demonstration of responsibility.
Every week, you will see our progress, our setbacks, and our attempts to do better. You will see where our systems are strong — and where they failed. You will see the true work behind keeping households safe and workers protected.
If we ask for your trust, the least we owe you is the truth.
Welcome to the MaidProvider.ph Transparency Report.
This is where accountability begins.