Why MaidProvider.ph? Psychology, Security & 17 Years of Trust
The only agency with clinical psychological screening, Security Double-Lock™ verification, and 24/7 Human+ support. Trusted by 80,000+ Filipino families.
Why MaidProvider.ph? Psychology, Security & 17 Years of Trust
The only agency with clinical psychological screening, Security Double-Lock™ verification, and 24/7 Human+ support. Trusted by 80,000+ Filipino families.
DOLE-Licensed Since 2009
Why MaidProvider.ph
17 years. One name. One reputation.
The only agency with clinical psychological screening, Security Double-Lock™ verification, and 24/7 Human+ support. Trusted by 80,000+ Filipino families.
What makes us different
Other agencies guess. We measure.
We treat screening like medicine, not guesswork
Every household professional goes through a 3-hour clinical assessment at Manila Doctors Hospital. A 15-minute interview tells you if they can cook; our assessment tells you if they are emotionally prepared for your home.
Other Agencies
Skip psychological screening or sell it as a premium add-on.
MaidProvider.ph
Standard for everyone. No exceptions.
One name you can track
Founded 2009. Same brand. Same standards. Same leadership.
Real accountability requires continuity. If an agency can change its name every time something goes wrong, you can't trust its promises.
Other Agencies
Rebrand after complaints or disappear after a few years.
MaidProvider.ph
One brand for 17 years. One reputation you can verify.
Security Double-Lock™
Most agencies check local police records in one city. Our National Dual-Audit cross-verifies PNP National Police Clearances with NBI Biometric Authentication across all 17 regions of the Philippines.
We verify the person and their history, not just the piece of paper they bring to the interview.
Other Agencies
Accept "Local" clearances from a single municipality.
MaidProvider.ph
Proprietary Security Double-Lock™ nationwide audit.
A real office you can walk into
Same Pasay City headquarters for 17 years. Meet our coordinators in person. Interview candidates onsite.
If something goes wrong, you know exactly where to go—and who's responsible.
Other Agencies
Virtual offices, residential addresses, or purely online.
MaidProvider.ph
1710 Donada St, Pasay. Walk-ins welcome.
Real help, any time of day
Human+ responds instantly 24/7. AI gives you speed. Human coordinators make the calls that affect people's lives.
When your yaya calls in sick at 6 AM or your caregiver has an emergency on Sunday, you can't wait until Monday.
Other Agencies
Strict office hours. Slow replies. No support when you need it.
MaidProvider.ph
Instant replies 24/7. Decisions made by humans.
Verified everywhere that matters
M-24-04-034
Household staffing is high-risk for fraud. Verification isn't vanity—it's protection.
What you get with MaidProvider.ph
5-layer screening for every household professional
Identity verification, background checks, medical evaluation, psychological assessment, structured interviews.
Fair wages with zero salary deductions
We advocate ₱12,000+ starting wages. Workers receive their full agreed salary. No hidden deductions, ever.
Support that starts after hiring, not ends there
Remain available post-placement. Assist with replacements. Provide ongoing guidance when issues arise.
One standard for everyone
No "basic" vs "VIP" screening. Every family and worker gets the same five-layer verification and psychological screening.
Documented complaint handling
Every complaint logged and reviewed within 48 hours. We publish transparency reports on our own past failures.
What families say
"I tried two other agencies before MaidProvider. Both sent unscreened applicants who didn't match what I asked for. MaidProvider sent three pre-screened candidates, all with psychological assessments. I hired the first one I met."
"When our first yaya didn't work out, the previous agency ghosted us. MaidProvider stayed in touch and helped us find a replacement. The difference in responsiveness was night and day."
"I messaged at 11 PM because our caregiver had a family emergency. Human+ replied immediately and had a plan by morning. I've never experienced that level of support from any other agency."
active in our network
for their next hire
served since 2009
Ready to see the difference?
Available 24/7 on every platform
Phone • Viber • WhatsApp • iMessage • FaceTime
What Seventeen Years Has Taught Us About Trust
A letter from the MaidProvider Care Team—the screening system we built, the standards we hold, and why families choose us.
Human. Confident.
What Seventeen Years Has Taught Us About Trust
A letter from the MaidProvider Care Team—the screening system we built, the standards we hold, and why families choose us.
Human. Confident.
On Trust, Transparency, and 17 Years of Lessons
Why we do this. Why it matters. What we learned the hard way.
Thank you for visiting. If you're reading this, you're doing what careful people do before hiring someone into their home: you're researching.
You may have seen our reviews—both favorable and critical. We keep them visible because trust isn't built by hiding what's uncomfortable.
2009: We started with a principle
Household professionals deserve dignity. Families deserve safety. We committed to both.
2015–2019: We grew too fast—and fell short
We prioritized speed over consistency. We learned the hard way. And we changed.
2020–2024: Engineering the Standard
We rebuilt around the Security Double-Lock™—clinical psychological screening at Manila Doctors Hospital and a 17-region jurisdictional sweep via the National Police Clearance System. We moved from agency to risk-management firm.
2025–2026: Institutional Integrity
In November 2025, we launched weekly Transparency Reports—making operational data public for the first time in the industry. We implemented enterprise-grade infrastructure: Manatal ATS, six-platform review monitoring, and documented resolution workflows. We chose accountability over shortcuts.
Your home deserves a conversation, not a transaction.
Speak with our Care Team about your household.
0998 888 1818Warmly,
Amanda
Managing Director, MaidProvider.ph
On behalf of the MaidProvider Care Team
The Standard is the Goal
Beyond simple background checks, we provide an ESG-aligned framework for household staffing. Ethical labor, hospital-grade vetting, and an unbroken 17-year record of radical transparency.
The Standard is the Goal
Beyond simple background checks, we provide an ESG-aligned framework for household staffing. Ethical labor, hospital-grade vetting, and an unbroken 17-year record of radical transparency.
Who We Are
17 years pioneering Philippine household staffing.
Est. 2009 • Human+ • DOLE M-24-04-034
The Beginning: 2009
MaidProvider.ph entered an industry that barely existed online.
In 2009, finding household professionals meant sifting through yellow pages, scanning paper classifieds, or relying entirely on word-of-mouth referrals. Agencies operated informally—no websites, no standards, no accountability.
Most concerning: the workers themselves were treated as invisible. Low wages. No screening. No training. "Helper" was the only word used, and it reflected how the industry saw them.
We entered with one goal: change everything.
What We Built First
Go Digital. First.
We launched the Philippines' first maid agency website. The first social media presence. The first to make hiring accessible 24/7.
The result: Families could find household professionals in hours, not weeks.
Risk-Based Background Investigation. First.
We introduced comprehensive vetting: home visits, employer verification, behavioral profiling, risk assessment. We verified online presence before it was standard.
The result: Families got safety. Workers got dignity through thorough vetting.
Comprehensive Filipino Training Manual. First.
We created the first Filipino-language training manual covering 74 essential skills—from Heimlich maneuvers to household management. Practical. Direct. Free to clients.
The result: Competence became a system, not a gamble.
Employer Legal Guide. First.
We created the first practical legal guide for household employers—compiling scattered Kasambahay Law (RA 10361) requirements into simple, digestible instructions.
The result: Families could employ workers legally without hiring lawyers.
Psychological Screening. First.
In 2015, we pioneered psychological screening through Manila Doctors Hospital—the first agency in the Philippines to make this standard. Our 10-year partnership became the foundation of the Security Double-Lock™ Standard.
The result: Personality fit and emotional stability became measurable.
The Security Double-Lock™ Standard
Our proprietary risk-management framework. Designed to replace "luck" with clinical data.
Lock 1: National Jurisdictional Sweep
We go beyond the single NBI clearance. We verify candidate records via the National Police Clearance System (NPCS) across all 17 administrative regions of the Philippines—ensuring regional warrants or localized records are never missed. Combined with permanent address verification.
Lock 2: Clinical Mental Fitness
Background checks only show the past. We verify the present through clinical psychological assessments conducted exclusively at Manila Doctors Hospital. Licensed psychologists evaluate emotional stability, stress tolerance, and behavioral fitness before a candidate is ever presented to your family. Partnership verifiable: (02) 8558-0888.
Why This Matters to You
These aren't just features. They're safeguards for your family.
When you hire a household professional, you're inviting someone into your home. Around your children. With access to your belongings, your privacy, your daily rhythm.
Every innovation we pioneered exists because we understand what's at stake.
Psychological screening? Who someone is today matters as much as what they've done before.
The Security Double-Lock™? Trust isn't assumed—it's verified across 17 regions and one hospital.
Training manuals? Competence protects everyone.
We built these systems not to be first. We built them to keep Filipino families safe.
The Hard Years: 2015–2019
We pioneered. We also stumbled.
Between 2015 and 2019, we grew fast—too fast. Coordination gaps appeared. Communication broke down. Replacement timelines stretched. Some families felt neglected. Workers were caught in the middle.
Our Google and Yelp reviews from this period reflect that reality. We didn't delete them. They stay.
What we learned:
- Speed without systems creates chaos
- Growth without accountability breeds distrust
- Innovation without follow-through disappoints everyone
What we did:
- Rebuilt internal workflows
- Implemented 48-hour complaint review systems
- Created documented resolution processes
- Hired experienced operations leadership
- Launched regular operational reporting
We published our 2015–2019 complaints analysis publicly. Not because it was comfortable, but because accountability requires visibility.
The Evolution: 2020–2026
Today: The Philippine Maid Brand
17 years of reach and trust
Trust in repeat placements
Retention reflects treatment
6 Independent Platforms
Real feedback, never deleted • Feb 6, 2026 5:05 AM PHT
But we're still here—same brand, same Pasay locations, same commitment to doing better.
What Hasn't Changed
Always Innovating
- First to implement 24/7 AI support
- First to publish weekly operational audits
- First to create open Reddit forum
- First to position workers as professionals
Never Compromising
- Psychological screening: standard
- Security Double-Lock™: every candidate
- Fair wages: zero salary deductions
- Post-placement support: always included
Always Accountable
- Call DOLE: Verify our license
- Call Manila Doctors: Confirm partnership
- Visit our office: Walk-ins welcome
- Check every platform: Full transparency
Don't Trust Us. Verify Us.
Ready to Experience the Difference?
24/7 support with real human oversight.
The Standard is the Goal.
We don't just provide help; we manage household risk. We set the standard, then we hold ourselves to it—publicly, transparently, and consistently.
That's who we are.
MaidProvider.ph
Human. Always Learning
The MaidProvider.ph Care TeamMarah, James, and Amanda“Every day, we ask a question: How can this be fairer?
Our work spans operations, education, technology, and frontline care. When systems fail, we redesign them—building safeguards and standards that protect families and household professionals equally.
As homes and needs evolve, we keep improving. Not to be the best—but to be better than we were yesterday.”