On Trust, Transparency, and 17 Years of Lessons | MaidProvider.ph
Provenance & Purpose

On Trust, Transparency, and 17 Years of Lessons

Why we do this. Why it matters. What we learned the hard way.

Thank you for visiting. If you're reading this, you're doing what careful people do before hiring someone into their home: you're researching.

You may have seen our reviews—both favorable and critical. We keep them visible because trust isn't built by hiding what's uncomfortable.

2009: We started with a principle

Household professionals deserve dignity. Families deserve safety. We committed to both.

2015–2019: We grew too fast—and fell short

We prioritized speed over consistency. We learned the hard way. And we changed.

2020–2024: Engineering the Standard

We rebuilt around the Security Double-Lock™—clinical psychological screening at Manila Doctors Hospital and a 17-region jurisdictional sweep via the National Police Clearance System. We moved from agency to risk-management firm.

2025–2026: Institutional Integrity

In November 2025, we launched weekly Transparency Reports—making operational data public for the first time in the industry. We implemented enterprise-grade infrastructure: Manatal ATS, six-platform review monitoring, and documented resolution workflows. We chose accountability over shortcuts.

Your home deserves a conversation, not a transaction.

Speak with our Care Team about your household.

0998 888 1818

Warmly,

Amanda

Managing Director, MaidProvider.ph
On behalf of the MaidProvider Care Team