A human company.
The people, purpose and principles behind MaidProvider.ph.
Serving households and household professionals since 2009.
Why We Exist
Household staffing is personal. A family is deciding who to welcome into its home; a household professional is deciding where to work and, in a stay-in role, live. MaidProvider.ph exists to bring care, judgment and accountability to both sides of that decision.
Behind every placement is a person. On both sides.
For a more personal account of what we have learned, read A Letter from the MaidProvider.ph Team.
A record you can trace
Six milestones, each one checkable.
MaidProvider.ph begins in Pasay City
Founded at Somerset Condominium under DOLE License M-09-00-391, verifiable in the March 2010 Wayback Machine archive of our founding domain.
1710 Donada Street added
Donada became the client office. Somerset remains in use for applicant accommodation.
Clinical psychological screening begins
Manila Doctors Hospital becomes part of the screening process for every candidate.
Current DOLE license issued
PEA License M-24-04-034, continuing an unbroken licensing record.
Transparency reporting begins
Public reporting on complaints, failures, resolutions and operational changes, launched in November.
Security Double-Lock® registered
The Security Double-Lock® trademark was registered with the Intellectual Property Office of the Philippines, formalizing the name of MaidProvider.ph’s proprietary screening standard.
Human+ is how we care
The Human+ Standard™ uses technology to strengthen human care while keeping judgment, follow-up and responsibility with people.
Human matching
Technology can organize information. People understand routines, personalities, expectations and the realities of a household.
Context before placement.
Human+ Care 24/7
AI-assisted chat helps us stay reachable around the clock. Human coordinators own follow-up, escalation and care decisions.
A clear place to start, at any hour.
Care after placement
Our responsibility continues after a start date. We stay involved when expectations change, concerns arise or either side needs support.
Placement is the beginning of care.
Part of a wider household community
We believe a household staffing agency has responsibilities beyond filling vacancies. Our work touches livelihoods, homes and the way household employment is valued.
- Fair-wage advocacy based on the role, experience, responsibilities and working arrangement
- Respectful applicant experience and clear communication
- Household professionals receive their full agreed salary
- Clear expectations and employment guidance for families
- Listening to applicant and family feedback
- Public transparency reporting on complaints, failures and resolutions
What We Believe
Human+ begins with a simple idea: care becomes stronger when dignity, clarity and accountability travel in both directions.
Dignity in both directions
Families and household professionals both deserve respect, clarity and a fair process.
Both sides matter.
Care with accountability
Warmth matters. So do records, follow-up and a clear person responsible for what happens next.
Care has an owner.
Transparency as practice
We publish what is working, what failed and what changed because trust is built over time.
Documented. Visible. Lived.
See how the standard works
Screening, Security Double-Lock®, verified licensing, placement protection and Human+ Care are documented on Why MaidProvider.ph.
A human company. Since 2009.
Built around people. Accountable for the work.
MaidProvider.ph
Human-first. Always Learning.
Four of the women who carry the standard.
Acie · Michelle · Amanda · Rona
“Every day, we ask one question: how can household staffing be fairer?
Our work spans operations, education, technology, and frontline care. When systems fail, we redesign them — building safeguards and standards that protect families and household professionals alike.
As homes change, so do their needs. So we keep improving. Not to prove we are the best, but to become better than we were yesterday.”