How to Hire a Maid Pro in Manila: A Step-by-Step Guide to Safe and Trusted Home Care

Finding the right household helper in Manila isn’t just about convenience — it’s about trust, safety, and harmony at home. Whether you’re a busy family, a working couple, or an expat resident in the Philippines, hiring a Maid Pro the right way can make all the difference.

At MaidProvider.ph — The Philippine Maid Brand, we’ve served more than 80,000 homes since 2009, and we’ve learned one thing above all: care works best when both sides are treated with dignity and clarity.

Here’s how to do it right.

1. Start with a Licensed Agency — Always

Before anything else, verify that the agency you’re talking to is DOLE-licensed (Department of Labor and Employment) and compliant with the Household Service Workers Regulations.

Unlicensed brokers or online listings may seem cheaper, but they often skip health checks, contracts, and proper screening — putting both the household and the worker at risk.

Tip: You can confirm an agency’s license directly through the Philippine DOLE website or ask for their registration certificate.

2. Define Your Needs Clearly

Every home is different. Are you looking for a Maid Pro for general housekeeping, a Yaya Pro for childcare, a Cook Pro, or a Caregiver Pro for elder care?

List your top priorities — such as schedule, tasks, pet care, or language skills — before talking to any agency.

This helps the agency make an ethical, accurate match instead of just filling a slot.

3. Ask About Screening and Training

A reliable provider will have multi-layered vetting, including:

  • Verified government IDs and work history

  • Health certification (e.g., from Hi-Precision Diagnostics)

  • Psychological evaluation (e.g., through Manila Doctors Hospital)

  • Skills assessment and behavioral screening

At MaidProvider.ph, every Maid Pro is guided by our Training Manual and receives ongoing refreshers in housekeeping standards, ethics, and communication.

4. Know Your Rights and Responsibilities

Professional service begins with clear expectations.

Your maid should receive a written contract, regular rest days, and proper wages as defined by Philippine law.

Likewise, employers are entitled to honest, competent service and transparent reporting from their agency.

Transparency protects both sides.

5. Check Support and Replacement Policies

Life happens — sometimes a helper needs to go home early or a family’s needs change.

That’s why you should choose an agency with a clear replacement policy and support desk.

At MaidProvider.ph, we operate on a 48-hour Resolution Policy, meaning we acknowledge and address replacement requests within two days. Our 24/7 Human + AI Care Desk ensures that families and workers get updates and guidance in real time.

6. Ask for References or Verified Reviews

Reviews matter — but only if they’re real.

Look for feedback from verified clients on official channels like Google Business Profile, Trustpilot, and ComplaintsBoard. Avoid unverified social-media posts that may be outdated or inaccurate.

We encourage all clients to share honest feedback because we don’t hide reviews — we learn from them.

7. Build Trust and Respect at Home

Even the most trained helper thrives with clear communication and kindness.

Create a written schedule, set boundaries respectfully, and give constructive feedback instead of criticism.

Care is reciprocal — when you treat your Maid Pro with respect, you build a home that’s safe, happy, and sustainable.

At the Heart of It All: Human Care

At MaidProvider.ph, we combine Human + AI care to bring transparency, dignity, and professionalism into every home.

Each Maid Pro is screened, supported, and protected — so you can welcome trust, not risk.

Because building a better home starts with treating people right.

MaidProvider.ph — The Philippine Maid Brand

Transparency · Dignity · Professionalism