The Village Gate Pass Guide
Dasmariñas, Forbes, and Ayala Alabang — Entry Requirements for Newly Hired Household Professionals
A Human+ Guide by MaidProvider.ph
IMPORTANT DISCLAIMER: Village rules change fast. While we update this guide regularly, please verify the latest requirements directly with your Village Admin Office before sending your staff. Policies regarding drug testing accreditation, processing fees, office hours, and documentation requirements are subject to change without notice. This guide is provided for informational purposes only. MaidProvider.ph makes no warranties regarding the completeness, accuracy, or timeliness of this information.
So, you finally found a helper. She passed the interview, she has her NBI clearance, and she is ready to start.
Now comes the hard part: getting her past the guards.
If you live in Dasmariñas Village (DVA), Forbes Park, or Ayala Alabang (AAVA), you know that your village association functions like a small sovereign nation. Their security protocols are tighter than the airport, and their tolerance for "incomplete paperwork" is zero.
Do not send your new maid to the Association Office alone. She will be rejected, she will get scared, and she will come back to your house without an ID.
Here is the brutally honest guide to navigating the bureaucracy of the "Big Three" villages — written with the empathy and precision that defines the Human+ approach.
The "Universal" Requirements
Prepare These Before You Leave the House
Before you even drive to the Admin Office, ensure you have these three things. All three villages will ask for them, and they will not accept "to follow."
1. Original NBI Clearance
Not a photocopy. If it's expired (even by a day), don't bother going.
2. Medical Certificate with Lab Results
This is not just a generic "fit to work" note on a prescription pad. It usually requires specific lab results: Chest X-Ray, Stool Exam, and Urinalysis.
3. Valid Government-Issued ID
A Voter's ID, PhilSys National ID, or Passport.
Pro Tip: A Barangay Clearance from her province is rarely accepted as a primary ID anymore.
4. Cash for Processing Fees
Expect ₱300–₱500 depending on the village. Bring extra for potential photocopying or ancillary charges.
5. On-Site Photo Capture
Most associations now require a webcam photo taken on-site to prevent fraud. Your staff member needs to be physically present and dressed professionally.
1. Dasmariñas Village (DVA)
The "Strict Compliance" Zone
DVA is famous for its strict "No Loitering / No Sightseeing" rules. They monitor foot traffic aggressively.
The Critical Requirement: Drug Testing
The Rule: DVA requires a drug test for all stay-out staff and any stay-in staff employed for less than 2 years.
The Catch: You can't just bring results from any clinic. You often have to use their accredited procedure or submit results that meet specific DOH standards. Check with the DVA security office for the current accredited list to avoid paying twice.
The Fees: Expect to pay ₱300–₱500 for the ID processing fee. Bring cash.
The "Trap": The Sightseeing Clause
DVA rules explicitly prohibit "sightseeing." If your maid is caught walking around the village without a clear destination (e.g., walking the dog is fine; sitting on a curb on a random street is not), she can be questioned.
Human+ Advice: Make sure she knows your house number and has a copy of her ID application receipt while waiting for the real one. Brief her on what to say if stopped:
The exact address where she works
"I'm processing my ID at the admin office"
Your name as employer if asked
This simple preparation prevents unnecessary anxiety and potential complications.
2. Ayala Alabang Village (AAVA)
The "Logistics Nightmare"
AAVA is massive, and its administration is split. The biggest hurdle here is not the ID itself, but the transportation logic.
The Critical Requirement: The "Satellite" Run
For vehicle stickers and some pass processing, you often have to go to the AAVA Security Outpost at Alabang Town Center (ATC) or the specific gate designated for processing (usually Madrigal Gate for stickers, Main Office for IDs).
Human+ Tip: Map out all required stops in advance to minimize back-and-forth trips.
The "No Sticker" Lane Hell
If you are picking up a new maid who doesn't have an ID yet, you cannot use the resident lane. You must pass through the visitor lane and surrender a driver's license.
The "Shuttle" Pass
If your helper is stay-out or needs to leave on weekends, she needs a specific ID that allows her to ride the village shuttle buses. Without this, she is stranded inside the village.
Medical Requirement: Standard Chest X-ray and Stool test results are usually required for the health clearance.
3. Forbes Park
The "Old Guard" Exclusivity
Forbes is less about "forms" and more about "sponsorship." The bureaucracy feels more personal here.
The Critical Requirement: The Letter of Sponsorship
You, the homeowner, must sign a letter explicitly vouching for the helper. In some cases, for new move-ins, the association may require you to appear personally or send an authorized representative (not just the maid).
Human+ Note: Unlike form-heavy communities, Forbes operates on relational verification — your signature is part of her approval. This personal touch reflects the village's legacy approach to security.
Restrictions and Curfew
Household Staff Gatherings: Forbes is extremely strict about "Household Staff Parties." If your maid plans to meet friends in the park on her day off, warn her: groups are often dispersed by security.
Curfew: Verify the specific curfew hours for domestic staff. Walking outside the property after hours (usually 10 PM) requires a specific pass or prior notification.
Human+ Consideration: Discuss day-off expectations during onboarding so your staff member knows village-specific boundaries from day one.
The "Hidden" Hurdles
Read This Before You Go
A. The "Bio-Break" Problem
Admin offices in these villages often have long wait times (1–2 hours).
Reality: Your maid might be too shy to ask where the restroom is, or the restroom might be located in a separate building.
Human+ Solution: Go with her. Show her where the restroom is. Bring a bottle of water. If she faints from dehydration in the waiting line (it happens), it's on you.
This is where Human+ makes the difference: recognizing that bureaucratic processes can be intimidating, especially for first-time workers in elite communities.
B. The "Barangay Clearance" Loophole
Sometimes, the Village Association ID is not enough. You legally need to register her with the Barangay (e.g., Barangay Dasmariñas or Barangay San Lorenzo in Makati, or the appropriate barangay in Muntinlupa).
Why it matters: In a dispute (theft/labor case), the Police will ask for the Barangay Registration first. The Village ID is just for access; the Barangay Registration is for legal standing. Do both.
C. The "Photo" Appearance
Do not assume you can just send a 1x1 ID photo. Most associations now require a webcam photo taken on-site to prevent fraud. Your maid needs to be physically present.
Non-Negotiable Compliance Policies
Expired background certificate: Renew before processing. Associations will not accept documents expired by even one day.
No valid primary ID: Acquire PhilSys National ID or Passport before attempting registration.
Failed drug screening: Immediate termination recommended — this is a household liability risk, not a probationary infraction.
The MaidProvider.ph Verdict
If you are hiring from us, we provide a "Village Ready" packet with her NBI clearance and Medical results organized in a clear folder.
But we cannot go to the Association Office for you.
Take 2 hours off work on her first day. Drive her to the admin office yourself. The way you treat her during this stressful registration process sets the tone for her entire employment.
If you send her alone: She feels like an outsider.
If you go with her: She feels like part of the family.
This is the Human+ approach: recognizing that a few hours of your time creates a foundation of trust and professionalism that lasts throughout the employment relationship.
Frequently Asked Questions (FAQ)
Q: Can I confiscate the Village ID to stop her from running away?
A: No. The ID belongs to the bearer. However, you can enforce a rule that the ID stays in a designated drawer when she is off-duty inside the house, but she must have access to it when leaving on her day off. Human+ management means respecting autonomy within professional boundaries.
Q: How long does the ID take?
A: Processing periods vary:
DVA: Usually same-day or within 72 hours
Forbes Park: Commonly 2–3 days
AAVA: Can take longer depending on administrative backlog
Q: My maid failed the drug test. What now?
A: Termination. Do not "give a second chance" on a failed drug test. It is a liability issue for your entire household. In high-security households, this is not a probationary infraction — it is a liability classification. Human+ means maintaining standards while treating people with dignity throughout the process.
Q: What happens if documents are rejected on-site?
A: Staff will be turned away until requirements are met. This causes delay, lost wages, and unnecessary stress. Human+ preparation means double-checking everything 48 hours before the appointment — not the morning of.
Q: Should I accompany my new hire to the admin office?
A: Whenever possible, yes. Your presence:
Expedites processing
Reduces staff anxiety
Demonstrates commitment to proper onboarding
Allows you to understand the process for future hires
The Human+ Difference
At MaidProvider.ph, we believe that great household management goes beyond hiring qualified professionals. It means understanding the systems that govern their daily work lives — and helping them navigate those systems with confidence, dignity, and support.
This guide reflects our Human+ philosophy: treating household professionals as valued team members from day one, starting with the often-overlooked gate clearance process.
Need additional support? MaidProvider.ph offers:
Pre-clearance document verification
Village-specific onboarding assistance
HR compliance consulting for household employers
Ongoing staff management support
For inquiries: Contact the Human+ Team at MaidProvider.ph
24/7 Human+ Care