We are a human company.
First.
Before the contracts. Before the screening. Before the standard — we are people. People who find people. People who keep the standard. People who care for the people who care for you.
Read the film transcript
Who we are. The Human+ Standard. Before the contracts. Before the screening. Before the standard — we are people. People who find people. People who keep the standard. People who care for the people who care for you. Worker protection over five stars. Transparency over perfection. Always. We are a human company. First. MaidProvider.ph — setting the standard since 2009. DOLE PEA License M-24-04-034.
Who is MaidProvider.ph?
MaidProvider.ph is a licensed household staffing agency based in Pasay City, Metro Manila, operating under DOLE PEA License M-24-04-034 — setting the standard since 2009.
From one hub at Donada Street, Pasay, we place verified kasambahay and household professionals — housekeepers, nannies, cooks, caregivers, and family drivers — with families across Metro Manila and nationwide.
That is the verifiable answer. The more human answer is the people below.
What does “we are a human company” mean?
It means we are people before we are anything else — and every promise we make to your family is kept by a person, with a name, who takes it personally.
Household staffing is an industry of documents: contracts, clearances, certificates. All of ours are real, documented, and available for verification. But a document never raised a child, never cooked a family’s favorite meal, never held an aging mother’s hand at 3 a.m. People did. The household professionals we place are people. The team who finds, screens, and protects them are people. When something goes wrong in a placement — and in seventeen years, we have seen everything — it is a person who answers, and a person who makes it right.
What is the Human+ Standard?
Worker protection over five stars. Transparency over perfection. Always.
Bilateral protection. Our agreements protect the family and the household professional at the same time. A placement only works when both sides are safe, respected, and heard.
Transparency over perfection. We publish monthly transparency reports and hold an 87% Dual-Metric Rating measured across six public platforms — Facebook, Google, Trustpilot, ComplaintsBoard, Yelp, and Reddit. We show the data, including the parts a marketing department would hide.
Accountability as the standard. Our homepage carries it in one line: “The standard is not perfection. The standard is accountability. Documented. Visible. Lived.”
The people behind every placement
Recruitment Care — Janet, Rina & Chares find them. Somewhere in the Philippines is the right person for your home; their work is to find them — and know them before you ever do.
HR Screening — Cristina, Alex & Jolina verify them. Every candidate passes our Security Double-Lock™: the National Dual-Audit™ — PNP-NPCS verification across 18 regions plus NBI biometric clearance — and clinical psychological screening at Manila Doctors Hospital, in place since 2015.
Client Acquisition — Rona, Ritz & Claire guide your beginning. From your first message to your first supervised video interview, a person with a name you’ll know walks you through it. Patient with your decision. Disciplined with the work.
Operations — Michelle & Elsa keep the standard at home. Every standard we promise your home begins in ours — kept in order, every corner, every day.
Client Care & Human+ Care — Acie & Marah stay with you after placement. Placement day is a beginning; our care teams follow every placement through its protection window, for families and household professionals alike.
Leadership — Amanda answers for all of it. Managing Director — and every promise on this page carries her signature. Documented. Visible. Lived.
How does hiring through MaidProvider.ph work?
You meet before you settle.
Tell us your household’s needs, and we match you with screened candidates. You interview your candidate in a free, supervised video interview. If it isn’t right, we present another. When you choose, you settle the placement fee — and the protection window begins. The full journey lives at how to hire.
Families in the National Capital Region are typically matched within 10 days for general roles, and within 14 days for specialized roles such as infant nannies, professional caregivers, family drivers, multi-skill placements, or households outside NCR.
Frequently asked questions
Is MaidProvider.ph a licensed agency?
Yes. MaidProvider.ph Corp. operates under DOLE Private Employment Agency License M-24-04-034 and has been serving Filipino families since 2009. Our office is at Roof Deck & 3A, 1710 Donada St., Pasay City, Metro Manila.
What areas do you serve?
Metro Manila and nationwide, from our Pasay City hub. Placement windows are up to 10 days for general roles in NCR and up to 14 days for specialized roles or placements outside NCR.
How are candidates screened?
Every candidate passes the Security Double-Lock™: the National Dual-Audit™ (PNP-NPCS verification across 18 regions plus NBI biometric clearance) and clinical psychological screening at Manila Doctors Hospital, in place since 2015.
Do I pay before meeting the candidate?
No. You meet your candidate first in a free, supervised video interview. You settle the placement fee only after you have chosen the person for your home.
What makes MaidProvider.ph different?
The Human+ Standard: worker protection over five stars, transparency over perfection, always — backed by monthly transparency reports, an 87% Dual-Metric Rating across six public platforms, and one of the most documented screening frameworks in the category.
SPEAK WITH US
Landline (02) 8405-0000 · hello@maidprovider.ph