MaidProvider.ph

Why MaidProvider.ph

Because who comes home matters.

Screening, verification and support designed to be documented, visible and accountable.

Why Us

Global operating discipline. Local household experience.

MaidProvider.ph is led by people whose backgrounds span Tesla, Brunello Cucinelli, Shell, Globe and international hospitality, including Mandarin Oriental, alongside household-staffing specialists with deep experience in the field.

Different backgrounds. One operating standard.

2009 → Today

Seventeen years. Two buildings. One Pasay neighborhood.

MaidProvider.ph began at Somerset Condominium, Pasay City, in 2009 and added 1710 Donada Street in 2012. Both remain in use today: Donada is the client hub, while Somerset houses applicants.

MaidProvider.ph client hub at 1710 Donada Street, Pasay City
1710 Donada Street, Pasay City · Client hub

What sets the standard apart

Documented. Visible. Lived.

100%
Clinically Screened

Clinical screening, every candidate

Every household professional completes a clinical psychological assessment at Manila Doctors Hospital, conducted by licensed clinical psychologists. A short interview reveals whether someone can cook. A clinical assessment reveals whether they are emotionally ready for your home.

Medical clearance is conducted through Hi-Precision Diagnostics — an independent third-party laboratory — ensuring comprehensive physical health screening alongside psychological evaluation.

Client Question

How deeply is each candidate screened before presentation?

MaidProvider.ph Answer

One screening standard for every candidate presented. Clinical assessment is included for all.

2009
Operating Since

One name you can track

Operating since 2009. Same brand. DOLE-licensed under PEA License M-24-04-034. Continuous public record — including through difficult years.

Client Question

Can I verify the agency’s history and license over time?

MaidProvider.ph Answer

Same brand since 2009. Current DOLE PEA License M-24-04-034. One record families can verify.

18
Regions Verified

Security Double-Lock®

We cross-verify every candidate through the National Police Clearance System across all 18 administrative regions of the Philippines, combined with NBI biometric authentication. Built to close the gaps a local-only clearance leaves open elsewhere in the country.

We verify the person behind the document.

Client Question

How wide is the background verification?

MaidProvider.ph Answer

Both locks — nationwide clearance and clinical screening — on every candidate. Every role, every region.

1
Pasay Hub

A physical presence in Pasay.

Based in Pasay City since 2009. Meet our coordinators in person and interview candidates onsite. If something needs attention, you know where to go and who is responsible.

Client Question

Where can I meet the team or interview candidates?

MaidProvider.ph Answer

Roof Deck & 3A, 1710 Donada St., Pasay City. Families may visit, meet the team, and interview candidates.

24/7
Human+ Care

Real help, every time of day

Human+ Care is available around the clock through AI-assisted chat, with human coordinators handling decisions, follow-up, and care escalation. Automation helps us respond faster. People remain accountable for the work.

When your yaya calls in sick early or your caregiver has an emergency on Sunday, you need a clear place to start, at any hour.

Client Question

What happens when a concern comes outside the hub's operating hours?

MaidProvider.ph Answer

Human+ Care 24/7, with human coordinators responsible for follow-up and care decisions.

Licensed by government.Verified across platforms.

Government licensing establishes our legal authority to operate. Platform verification helps families confirm that they are dealing with the official MaidProvider.ph accounts.

Household staffing carries real risk. Legal licensing comes first; platform verification supports identity and accountability.

What you receive

Four layers of screening before placement

Medical clearance, background verification across 18 regions, clinical psychological assessment, and professional training. Conducted with three independent institutional partners.

Fair wages, paid in full

We advocate above-NCR-minimum-wage compensation. Household professionals receive their full agreed salary, in accordance with the legal framework that governs each role — RA 10361 (Batas Kasambahay), RA 11965 (Caregivers’ Welfare Act), or Civil Code Arts. 1689, 1697 & 1699 (family drivers).

Support that begins at placement

Human+ Care available throughout your engagement. Replacement assistance under the Six-Month Protection Standard™. Guidance when concerns arise.

One standard for every household

One service level. Every family and every household professional moves through the same Human+ Standard™ process, from initial inquiry through placement.

Documented complaint handling

Concerns are logged and reviewed under our documented protocols. We publish transparency reports on operations, complaints, and resolutions.

See the record for yourself.

Verified across 6 independent review platforms — including platforms outside our control.

84%
Normalized Cross-Platform Score
all 6 platforms · July 2026
4.1★
Star-Only Cross-Check
4 star-rated platforms
See all reviews & methodology →
2009
DOLE PEA-licensed and
operating since
2015
Manila Doctors Hospital
institutional partner since
2026
International Nanny Association
Placement Agency Member since

Ready to see the difference?

Begin with a conversation

Verify our claims independently →

— The Human+ Standard™ at MaidProvider.ph