The Infrastructure
of Trust.
Why our numbers haven't changed in over a decade — and why that's the most important thing we can tell you about how we operate.
In the household staffing industry, numbers change fast. Agencies open with a splash and close within a year. Prepaid SIMs are swapped when reviews get heated. Landlines disconnect when the office moves — or disappears.
Same numbers · Same address · Same mission
Years on enterprise-grade telecommunications
Not a prepaid SIM. Not a personal line. Corporate infrastructure.
Our Communication Infrastructure
Two pillars. One standard.
PLDT Enterprise
The Landline
For over a decade, this has been our primary gateway. This isn't a residential line or a temporary VoIP number. It is a PLDT Enterprise account, registered to our corporate entity and tied to our physical office in Pasay since the beginning.
Corporate Accountability. Registered to our business entity, not a personal name. Verifiable through PLDT corporate records.
Institutional Memory. When you call 8405-0000, you're calling a decade of history, resolved cases, and long-term client relationships.
Smart Infinity Enterprise
The Mobile Lines
These aren't standard postpaid lines — they are Smart Infinity Corporate accounts, the highest-tier mobile plan in the Philippines. Not available to walk-in subscribers. Reserved for verified, established businesses.
Priority Connectivity. Smart Infinity lines are prioritized during network congestion — ensuring our 24/7 Care Team is reachable even during holidays and emergencies.
The "0998" Legacy. Among the oldest, most prestigious prefixes in the Philippines. Maintaining this specific number for 10+ years is a digital certificate of occupancy.
Executive-Level Support. Every Infinity line is backed by a dedicated Relationship Manager at Smart. Technical issues are resolved instantly.
Newest Smart Infinity Line
New Smart Infinity Enterprise line. Same tier. Expanded capacity.
Stability is a security feature
Infrastructure is a trust signal.
We can always be found.
Agencies that change numbers don't want to be reached. We've kept the same lines for over a decade because accountability requires permanence.
Enterprise means verified.
Both Smart Infinity and PLDT Enterprise accounts require corporate documentation, business verification, and ongoing compliance. These aren't consumer plans.
Your concerns have somewhere to land.
A company that maintains premium infrastructure for 10+ years isn't going anywhere. The bridge between your family and our team is engineered to be unbreakable.
It's the detail others skip.
The industry norm is personal SIMs and prepaid lines. We chose enterprise-grade from day one — because how you operate reveals what you believe.
The difference is in the infrastructure
"Where others invest in anonymity, we invested in permanence — because we intend to be here for the next decade, too."
MaidProvider.ph · Est. 2009Don't take our word for it. Verify it.
You can confirm our longevity by checking our history on the Wayback Machine — or simply by calling our PLDT Enterprise landline. We've been at the same desk, with the same numbers, serving the same mission since 2009.
Frequently Asked
Questions about our infrastructure.
Smart Infinity Enterprise is the highest-tier corporate mobile plan offered by Smart Communications in the Philippines. It is not available to individual walk-in subscribers — it requires corporate documentation, business verification, and ongoing compliance. MaidProvider.ph has maintained Smart Infinity Enterprise status on our 0998 line for over a decade, and recently expanded with an additional 0918 Infinity line — ensuring priority network connectivity and dedicated relationship management from Smart.
PLDT Enterprise is a dedicated business landline service from the Philippines' largest telecommunications provider. Unlike residential lines or VoIP numbers, a PLDT Enterprise account is registered to a verified corporate entity and tied to a physical office. Our landline (02) 8405 0000 has been active at the same Pasay City address since 2009 — it serves as verifiable proof of our permanent presence in the Philippine market.
You can verify our history by checking the Wayback Machine at archive.org, which has archived our website since our founding. You can also call our PLDT Enterprise landline at (02) 8405 0000, verify our DOLE License M-24-04-034 directly with the Department of Labor and Employment, or visit our office at Roofdeck, 1710 Donada St., Pasay City — the same location since 2009.
The 0998 prefix is among the oldest and most established mobile number series in the Philippines. Maintaining this specific number for over ten years means we have never needed to hide, reset, or restart operations — it functions as a digital certificate of occupancy. Our new 0918 Smart Infinity Enterprise line represents expansion, not replacement. We didn't swap numbers; we added capacity at the same enterprise tier.
We maintain three enterprise-grade lines specifically to ensure you can always reach us. If our primary mobile (0998 888 1818) is busy, try our secondary Smart Infinity line (0918 807 8427) or our PLDT Enterprise landline at (02) 8405 0000. All lines are available 24/7. You can also reach us through Viber, WhatsApp, iMessage, or FaceTime at 0998 888 1818.
Because infrastructure reveals intent. Agencies that use prepaid SIMs and temporary numbers are built to be disposable. Agencies that invest in enterprise-grade telecommunications — and maintain them for over a decade — are built to be accountable. When you're trusting a company with access to your home and family, the ability to always reach them isn't a convenience. It's a security feature.
Call the numbers that
never change.
The same lines we've had since the beginning. Available 24/7.
PLDT Enterprise
(02) 8405 0000Also on Viber · WhatsApp · iMessage · FaceTime