Official Advisory: Protecting Our Community from Impersonators and Fake Organizations
For over 16 years, MaidProvider.ph has stood for transparency, ethical employment, and the Human+ philosophy. Unfortunately, our success has attracted fake organizations that copy our logo, steal our name, and mimic our screening process to scam unsuspecting families.
We are aware that these impersonators have tarnished our reputation, leading some to mistakenly label us as scammers. Today, we're setting the record straight to protect you and your family.
Why They Copy Us
Our Human+ Advocacy and psychological screening through Manila Doctors Hospital are industry-leading standards. Scammers use our branding because it implies a level of trust they haven't earned.
When these fake agencies fail to deliver or disappear with deposits, it is our name that suffers—and families who lose money.
The Cost of Impersonation
The damage extends beyond lost deposits and broken trust. These impersonators have cost us clients who believed they were dealing with us, only to be scammed. Families who fell victim to these schemes understandably blamed MaidProvider.ph, not knowing they had been speaking to fraudsters.
The financial impact has been significant. We have lost business, spent resources on legal action, and invested countless hours responding to complaints about transactions we never made. More painfully, we have watched families lose money to people using our name.
But the deepest harm is to the household professionals themselves. These fake agencies place workers in unsafe conditions, withhold benefits guaranteed under Batas Kasambahay, and abandon them without recourse. Workers expecting the protections of our Human+ system instead find themselves exploited—with no SSS, no PhilHealth, no legal contracts. When they reach out to us for help, we discover they were never our placements at all.
This is not just reputation damage—it is a systematic attack on everything we have built over 16 years.
How to Identify a Fake Account
Be vigilant. Fake organizations often show these red flags:
Payment to Personal Accounts
We never ask for payments to individual personal bank accounts. All legitimate transactions go through our official corporate accounts with proper receipts and documentation.
Low-Quality Logo Usage
Impersonators often use blurry, stretched, or outdated versions of our official MaidProvider.ph logo. Our branding is consistent and high-resolution across all platforms.
Unverified Contact Numbers
They reach out via random mobile numbers or unverified Facebook profiles. Our official contact information is published on our website and has remained consistent for 16 years.
Aggressive Sales Tactics
Genuine Human+ matching takes time. If they're rushing you to pay "reservation fees" immediately or creating artificial urgency, proceed with extreme caution. We never pressure families into quick decisions.
Verify Before You Transact: Official Channels Only
To ensure your security and the quality of your household professional, please only communicate through these verified channels:
- Official Website: www.maidprovider.ph (established since 2009)
- Verified Facebook Page: Look for our high engagement, thousands of followers, and historical posts dating back years—not days
- Official Email: All formal coordination comes from our @maidprovider.ph domain—never Gmail or Yahoo addresses
- Physical Office: Pasay City (same location for 16 years)—we invite you to visit before any transaction
- DOLE License: M-24-04-034 (verify directly with DOLE if concerned)
Our Commitment to Restoring Trust
It is heartbreaking to hear from families who have been victimized by people using our name. We are actively working with legal counsel and reporting these fake pages to Facebook, relevant authorities, and consumer protection agencies.
We believe that transparency is the antidote to scams. This is why we publish our weekly transparency reports—to show exactly how we work, who we are, and what we stand for.
What to Do If You've Been Contacted
If you've encountered a suspicious account using our name, logo, or claiming to represent MaidProvider.ph:
- Do not send any money
- Screenshot the conversation and profile
- Report it to Facebook immediately
- Email us at hello@maidprovider.ph with the evidence
- Verify the account with us directly before any transaction
We will investigate every report and take appropriate legal action where possible.
Our 16-Year Track Record Speaks
We don't need to rush you. We don't need to pressure you. We have 16 years of verified placements, thousands of satisfied families, and a physical office that has been in the same location since 2009.
Scammers disappear. We've been here for nearly two decades—and we're not going anywhere.
(Want to verify us? Read about our 7-step screening process or learn about our 16-year history.)