240 people walked in.
We begin with July's commitments, then follow 240 August applicants from arrival to deployment before turning to the households.
July's commitments, one month on.
Last month's published commitments, and where each stands. Our account, not an auditor's.
August's commitments close this report. Progress will be reported in September.
Where 240 people went.
Each of the 240 people who applied in August appears on exactly one line below.
Eligibility or documentary concerns, including identification that required further verification. Documents are now verified before endorsement, and acceptable alternatives are explained.
The largest non-deployment group. Applicants still in process now receive clearer timelines, tracking of pending requirements and regular status updates.
Left the hub to complete a requirement and did not return. The case is documented, and follow-up with applicants completing requirements off-site has been strengthened.
Qualified, available for matching, and waiting on an employer's decision or a deployment date. Some were deployed in September and will appear in that report.
August's delays fell on applicants: weather, online appointments, documents and, on some days, lunch. September's commitments address each.
What screening found.
These are stages, not outcomes. An applicant deferred on a medical finding also appears above, as withdrawn or as waiting, depending on the subsequent outcome. The bars are drawn against the same 240.
The 19 medical deferrals include respiratory and other findings that require consultation, treatment and clearance before an applicant can proceed. Each applicant is told what was found and what comes next. Three applicants whose screening returned a reactive Hepatitis B result chose to seek medical follow-up at home. The eight awaiting a second psychological interview remain on hold until the psychologist clears them. Not every applicant completed both assessments in August; some remained pending at month-end.
A reactive Hepatitis B screening result is never, by itself, a bar to placement. Applicants who paused for medical follow-up are welcome to return.
What did not go as planned in August.
Lunch service ran late.
On some days, lunch was served at around two in the afternoon—later than it should have been for applicants who had arrived in the morning. Meal preparation and distribution are being adjusted on higher-volume days.
The Receiving Office move caused some disruption.
The Receiving Office moved to Unit 3A in the same building on Donada Street. During the transition, some routing and processing took longer as procedures, signage and directions were updated.
The additional office must also be reflected in our DOLE registration and PEA license. The application and request for an updated license have been filed and remain pending.
Severe weather slowed operations.
Habagat rains and successive typhoons delayed applicant arrivals, processing and deployment schedules. Appointments and deployment dates were rescheduled where necessary, and affected applicants were informed.
Client Acquisition operated with a vacancy.
A vacancy in Client Acquisition slowed follow-up with some families. Inquiries have been redistributed while recruitment continues.
The other side of the month.
Of the families who inquired in August, roughly four in five were new to us. Most of the remainder had worked with us before, with a small number reactivating an older inquiry. Among returning families, 64% proceeded with a placement.
The main constraint on families proceeding was candidate availability: several families ready to proceed required specialized roles for which no deployment-ready candidate was available. We are building a standing pool of pre-screened candidates for the roles families request most often.
Returning families who did not proceed, by reason
Shares of returning inquiries that did not proceed.
Replacements are delivered under the original contract; they are never treated as new placements and are not counted toward the target. The two refunds went to families we did not retain. The 2025 Driver Pro placement, delayed by a late clearance, closed an outstanding commitment; the tracking changes it prompted are recorded in the ledger above.
Held until resolved.
Two matters arising in August remain open. We record that they exist and will report their substance once each is resolved. No parties are named.
Our policy is unchanged. Under Section 32 of RA 10361, where the duration of domestic service is not fixed, either party may give five days' notice before termination. Section 14 prohibits requiring a domestic worker to make a deposit for reimbursement of household loss or damage. No conclusion has been drawn on either matter.
August's commitments.
Progress will be reported in the September edition.
Questions this report answers.
Why is this month's report shaped differently?
August's figures were compiled as shares of a single applicant pool, so the group could be followed as a whole rather than reported department by department. The data is unchanged; the presentation follows it.
Do the medical and psychological figures add to the outcome figures?
No. They are stages within the same 240 applicants. Someone deferred on a medical finding is also counted, in the outcomes figure, as withdrawn or waiting, depending on the subsequent outcome.
How is the 142 deployed figure reached?
108 first-time applicants plus 34 returning applicants, or 142 people, which is 59.17% of the 240. The 31 waiting at month-end are counted separately; some were deployed in September.
What does 87% of target mean?
Placement settlements for the month reached 87% of the monthly target. New and returning households are included at their respective settlement values. Replacements, refunds and retention work are excluded.
Does a complimentary replacement mean the original placement ended early?
Yes. It means a household professional left the household early, within the protection window, in circumstances where we judged the family should not bear the cost. Six of the 63 replacements in August were provided on that basis.
Who prepares these figures?
Each department reports its own figures, problems and solutions. The report is compiled from those submissions and published under the responsibility of Michelle Saraza, who leads Operations; the figures are self-reported and not independently audited.
Can I see previous months?
Yes. The July and June 2026 editions are linked below, and every edition remains online as published, with any later material change noted on the page itself.